A year of putting patients first – NHS England twelve months on

In April, NHS England is one year old. Here, in a series of blogs from NHS England people, we highlight just a few of the ways in which we have been putting patients first over the last twelve months.

Change at pace and scale – the NHS one year on – Mike Bewick

Deputy Medical Director Dr Mike Bewick takes stock of how far the NHS has come and what more needs to be done: With NHS England reaching its first anniversary last month, I think now is a good time to reflect on what we’ve achieved, and what we need to get better at. For me, the […]

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The Friends and Family Test – proof of success through action – Tim Kelsey

By Tim Kelsey, national director for patients and information, NHS England: The Friends and Family Test (FFT) was one of the many responsibilities NHS England inherited from the Department of Health when it came into being on 1 April 2013. Since day one, we have not looked back, rolling out data from A&E, inpatient and […]

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A new vision for Urgent and Emergency Care – Professor Keith Willett

By Professor Keith Willett, director for acute episodes of care, NHS England: We have just emerged from another winter where Accident and Emergency Departments up and down the country have been under unprecedented scrutiny. There was a great deal of expectation that the system would simply collapse due to the ever increasing demands placed on […]

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Making the NHS the safest healthcare system in the world – Dr Mike Durkin

By Dr Mike Durkin, NHS England director of patient safety: Patient safety has been a key priority in NHS England’s first year. There can be no question that it should always be of paramount importance to everyone working in the NHS, but safety quite rightly came under particular scrutiny following the inquiry into Mid Staffs […]

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Spotlighting Parity of Esteem for mental health patients – Martin McShane

By Martin McShane, national clinical director for long term conditions, NHS England: Right from the start NHS England has shone a spotlight on mental health. We are committed to Parity of Esteem – making sure mental health gets treated the same way physical health does. To this end, a raft of work has been undertaken by […]

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Safer wards and safer hospitals through harnessing technology – Beverley Bryant

By Beverley Bryant, director of strategic systems and technology, NHS England: We have a strong track record in developing and using new medical technologies to revolutionise the way we care for and treat patients – the thermometer, diagnostic ultrasound, the MRI scan, the ophthalmoscope used to examine our eyes – to name but a few. […]

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Major strides in tackling dementia – Alistair Burns

By Alistair Burns, national clinical director for dementia, NHS England: For too long dementia had been an illness that went unnoticed until it was too late, and there is an unacceptable variation in dementia services across the country. In 2013 NHS England, building on previous work, and making a commitment that two thirds of people […]

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Putting compassion at the heart of healthcare – Jane Cummings

The health service has seen major scientific, medical and technological advances. But it is the human element – compassion and basic values and behaviours – that have never been more important. In December 2012, I launched Compassion in Practice – the three year vision and strategy for nursing, midwifery and care staff. It was developed […]

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