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Getting a secure email service

Once you have your entry level assessment approved, you can request an NHSmail account. Alternatives to NHSmail Care homes can choose which secure email service to use.  Some larger care home groups already have a secure service so it’s worth checking before starting to put a new account in place. NHS Digital publishes a list […]

Signing up for NHSmail

To get NHSmail, care homes need to make an online application at portal.nhs.net/Registration#/careprovider. The form should be completed by one person on behalf of each site. Organisations are given a shared mailbox for each care home to use by people that need to message the organisation (rather a named person). Up to 10 individual accounts […]

List of downloadable resources used in this guidance

Note NHS England & Improvement (NHSEI) proxy ordering resources webpage, advises viewers to check with their local CCG in the first instance, before using the templates available to check there are not any locally adapted templates that they are being advised to use. If you are unsure who to contact in your local CCG or […]

Management of skin tears/ simple wounds through the implementation of ‘Basic Wound Care Boxes’

Case study: Led by Georgina McKay, Tissue Viability Specialist Nurse, Care Plus Group Background to learning Care Plus Group provides community health and care services, supporting adults of all ages across North East Lincolnshire to achieve their best quality of life. The nurse-led Skin Integrity Service provides specialist clinical advice, education and support on wounds […]

Supporting staff through trauma risk management

Case study: Led by Moya Flaherty and Vicky O’Neil, Northampton General Hospitals NHS Trust Background to learning For many staff the COVID-19 pandemic represents the most extraordinary period of their careers.  Staff have worked tirelessly to care for critically ill patients. A wider context of uncertainty – where the understanding of the progression of COVID-19 […]

Supporting uptake of the seasonal flu vaccine

Case study: Learning identified by the CNO National Shared Professional Decision-Making Council Background to learning As the initial peak of the pandemic subsided, NHS trusts and other bodies have focused on restoring key services while preparing for a likely second wave of COVID-19 infections alongside annual winter preparations.  The annual flu vaccination programme for NHS […]

Chief Professions Officers’ medicines mechanisms programme

A scoping project was undertaken in 2015 by NHS England which looked at the need for some regulated health professions to supply, administer and prescribe medicines to their patients. The report of the project made a number of recommendations, and the Chief Professions Officers’ Medicines Mechanisms (CPOMM) programme of work started in April 2017 to […]

Creating supportive work environments for BAME staff to thrive

Back in 2005, foreigners like me, pledging their allegiance to Queen Elizabeth in the London Borough of Redbridge, were rewarded with a fine bone china mug, as well as British citizenship. That old letter confirming my UK permanent residency is just as unforgettable as the recent one recognising me as a Member of the British Empire. Some might say, besides […]

Socially distanced education and training to support safe working practices during the pandemic

Case study: Learning identified by the CNO National Shared Professional Decision-Making Council. Background of change and intervention In order to minimise the transmission of Covid-19 some NHS Trusts have worked to develop new ways of working to ensure nursing and midwifery staff can continue to access education and training in safe, supportive environments during the […]

Visiting during the COVID-19 pandemic

Nessa Greenwood, South Tyneside and Sunderland NHS Foundation Trust (STSFT). Background of change and intervention Hospital visiting arrangements during the pandemic have aimed to prioritise the health, safety and wellbeing of our patients, communities and staff. Initial guidance suspended general visiting whilst continuing to support compassionate visiting when needed, for example at the end of […]