Case study: Rosie Cowling, Nurse Team Leader, East and North Hertfordshire NHS Trust. Background to learning The coronavirus pandemic has meant nursing and midwifery staff having to work in some new ways and across a variety of settings including primary, secondary and community care which may be unfamiliar to them or outside of their usual […]
Case study: Jessie Voon, Deputy Sister, Emergency Department, Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUHFT). Background to learning The incredible response to the call for NHS Volunteer Responders illustrates the important contribution of volunteers in health and care. Volunteers have offered their time, skills and expertise freely to support people who are most […]
Case study: Allison Moloney, Community Matron, Torbay and South Devon NHS Foundation Trust. Background of change and intervention As the COVID-19 pandemic escalated, this case study reported that local primary care services worked differently to support and protect vulnerable patients with long term conditions many of whom were reluctant to seek for many of their […]
Case study led by the national General Practice Nursing CNO Council Background to learning During the pandemic significant progress has been made on offering virtual alternatives to face-to-face contact. This has helped minimise transmission of infection and is an approach welcomed by patients. Where it is more appropriate, uptake of virtual alternates has made face-to-face […]
Case study summary The Structured Medication Review (SMR) and Medicines Optimisation service comes into effect from October 2020 as part of the PCN Contract Directed Enhanced Service (DES). Nipa Patel has over 20 years’ experience of working in community pharmacy, general practice and clinical commissioning groups (CCGS). This case study describes how care is being […]
Advancing levels of attainment for e-rostering and e-job planning Achieving the Long Term Plan, People Plan and 22 – 23 Operational Planning Guidance commitments of implementing and advancing the meaningful use of e-rostering and e-job planning software systems continues to be a key priority for NHS England. Having visibility of the clinical workforce enables effective […]
Case study: Victoria Pye, Gateshead Health NHS Foundation Trust. Background to learning Many nurses have been redeployed as part of the COVID-19 response – sometimes to several different wards across the trust in order to flexibly meet the demand for care. Keeping track of who is where, and when, has rarely been so important and […]
Listening and responding to our NHS people is as important as ever. The People Pulse is a national online pulse survey, developed for all provider and commissioner organisations, to support local listening and engagement activities. Results provide a regular national, regional and local view of employee experience and wellbeing. The survey continues to allow us […]
The benefits of video consultations Video consultations are appointments that take place between a patient and a health care professional over video, as opposed to face to face or over the telephone. They are often more convenient for patients, saving them time and money and reducing the stress of travelling to their appointments. This means […]
We’re taking steps to support NHS providers to reduce their agency staff bills and encourage workers back into substantive and bank roles. This will help ease the financial pressure facing the NHS. Guidance Consultation Rules and price caps Approved frameworks How to reduce use of agency staff: a diagnostic tool Toolkits for making effective use […]