These products will be of help to individual leaders, senior teams, governing bodies, extended teams and whole CCGs:
Chapter 3 of this review from the National Quality Board, looks specifically at the role that patient and public can play in the systems and processes in the NHS for safeguarding quality and preventing serious failures. See chapter 3, page 18.
The Smart Guides to Engagement have been written by experts to provide straightforward advice for CCGs on all aspects of patient and public engagement in an easily digested format. The guides, each just a few pages long, also include steps to take and further resources you can access.
This guide is one of a series written by the Equality and Human Rights Commission to explain how public authorities can meet the requirements of the Equality Act 2010.
A half day regional workshop which will help you develop a highly engaged strategy for commissioning, using the new Engagement Cycle best practice from around the country. Create plans for immediate high impact actions to deepen and broaden lay involvement in commissioning.
This half-day workshop introduces the principles and practice of engaging patients and carers in improving pathways and services.
This one-day workshop uses coaching in the principles of Experience Based Design to improve patient experience across your pathways and services.
Case studies re Healthwatch
This document, produced by the Local Government Association, uses 15 case studies from Healthwatch pathfinder sites to illustrate 10 best practice recommendations for health economies.
This guidance from the RCGP covers the importance of community involvement in ensuring an efficient and effective service. It includes information on the importance of patient participation groups and the best ways of interacting with communities, including those who are hard to reach.
The Smart Guides to Engagement series is for everyone working in or with clinical commissioning groups (CCGs). The guides have been written by experts to provide straightforward advice on all aspects of patient and public engagement in an easily digested format.
Information to support applicant CCGs in making declarations of compliance. Choice, shared decision making is on page 6. Equality is on page 8.
The National Association of Patient Participation (NAPP) offers a range of support for CCGs to further develop their approach to patient engagement.
The module will help attendees to engage with their population over issues such as how services can be brought out of hospitals and into the community in a way that ensures involvement and support from the local population as well as how to target specific groups with specific approaches to secure real engagement and positive ‘buy in’. Following participation in this module you will understand the basic principles and concepts of social marketing and how to put them into practice in relation to GP Commissioning. You will also be equipped with the practical tools and techniques you need to apply them in your local situation and will develop an action plan for your own use.
This highly interactive module examines how GP commissioning can respond to people’s individual needs and experiences. Participants will find themselves learning from each other, as they explore a range of techniques that can be applied in their own practices and GPCC. The purpose of this module is to give participants a greater awareness of how patients and the public will be influencing commissioning decisions across the country. They will leave the workshop knowing how to identify practical solutions that can deliver real benefits to their patients and communities.
This free online resource will provide commissioners with everything they need to know when planning to engage patients, carers and the public in the decisions being made about health service provision.
Refreshed for the new NHS landscape, this resource offers a structured framework based around the commissioning stages and includes first-hand experiences, comprehensive information on all aspects of engagement in commissioning and links to additional resources.
This no-nonsense resource contains all you need to know to get started and ensure that patients and the public are at the heart of commissioning decisions in the future.
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