Provider bulletin: 14 March 2018

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For action

Guidance on NHS provider licence self-certifications

Board secretaries, chief executives and finance directors, we recently emailed you guidance and deadlines on how to self-certify whether you have complied with the relevant provisions in the NHS provider licence.

For further information, or if you would like the email re-sent to you, please email

For information

New delayed transfer of care (DTOC) improvement tool

We have developed a new improvement tool to help you see where delayed transfers of care are occurring in your system.

It brings existing provider and local authority data together into an easy-to-use dashboard that shows where your biggest delays are and allows you to track the progress of any actions you take.

Special measures for financial reasons: guidance for trusts

We’ve published guidance outlining:

  • why trusts are placed in special measures
  • how we place a trust in special measures
  • what happens to trusts in special measures
  • how trusts are removed from special measures

Are you prepared for the new General Data Protection Regulation?

The General Data Protection Regulation (GDPR) becomes law on 25 May 2018. It will require all organisations that process personal data, including health organisations and arm’s length bodies, to meet higher standards for data protection.

Some significant changes to the current Data Protection Act include appointing a data protection officer, the ability to demonstrate that you are complying with the new law and higher penalties for those not following the rules.

Changes to EU regulations around medical devices and IVDs

Under current legislation, medical devices and in vitro diagnostic devices (IVDs) manufactured by, and used within, NHS organisations are exempt from the legal requirements placed on device manufacturers. However, this will change under new EU Regulations, which will require NHS organisations to meet certain requirements for medical devices by 26 May 2020 and for IVDs by 26 May 2022.

Please ensure you have all the necessary processes and systems in place during the transition phase and before the final deadline. For more information, see the MHRA’s guidance and NHS Confederation’s briefing.


Webinar: Model Hospital – latest updates and developments

Friday 16 March, 12.30pm – 1.30pm

This webinar offers an introduction to the Model Hospital and is open to everyone, and will be particularly useful for new and potential users.

Webinar: Model Hospital masterclass – understanding workforce

Tuesday 20 March, 12.30pm – 1.30pm

This webinar covers the latest improvements and updates to workforce metrics, how ESR data is used, and how Model Hospital can help you improve productivity.

Board member development programme: system leadership

Thursday 29 March, 9.45am – 4pm, Birmingham

This event facilitated by the Good Governance Institute (GGI) will explore key themes around new models of care, population health management, and board member responsibility when working across systems.

HFMA costing conference 2018: shaping the future

Wednesday 18 April, 9am – 4.30pm, London

Join our Executive Director of Strategy, Ben Dyson, and Costing Transformation Programme Director, Colin Dingwall, for a session focusing on trust implementation of patient-level information and costing systems (PLICs).

Getting It Right First Time (GIRFT) clinical lead, Dr Martin Allen, will discuss how he has used costing information, and how the move to PLICs will drive value-based healthcare.

Updates from our partners

Department of Health and Social Care

NHS staff awareness of a central initiative

The Department of Health and Social Care has commissioned GfK, working with the Global Data Collection Company (GDCC), to carry out a survey of NHS staff to track awareness relating to a central NHS initiative (to ensure the survey results aren’t impacted, we aren’t naming the initiative here).

Between now and the end of April, GDCC will contact a random selection of staff in both frontline and administrative roles. Please encourage staff to participate if contacted. Interviewers will arrange a more convenient time to call if needed.

Workforce Deployment Expert Group

Realising the paperless revolution: how rostering in the NHS went digital

This report has been developed by an expert group, including Angela Thompson, Director of Nursing and Deputy Regional Chief Nurse at NHS Improvement. It sets out how the NHS is leading workforce optimisation, what has been achieved already, and the challenges and opportunities to fully realise the potential that exists to improve patient care, be more efficient and support the retention and attraction of staff.

The report includes case studies, the first workforce optimisation opportunity map and key recommendations to help you continue to drive improvement.

Healthy London Partnership

Choosing wisely – improving health outcomes for all Londoners

A clinical review of evidence for certain surgical procedures is being undertaken by the London Choosing Wisely programme. The aim of the review is to make sure people with equal needs will have equal access to treatments, wherever they live in London.

The development of a London-wide policy for each treatment will reduce variation of care by ensuring a consistent approach to implementing NICE guidance.

To find out more about the programme, please email

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