Provider bulletin: 21 March 2018

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.


For action

New guide to help NHS managers treat staff fairly following a patient safety incident

A  just culture discourages inappropriate punishment of NHS staff for mistakes . The guide provides a series of tests managers can use to consider whether the causes of an incident relate to the systems, environment and context their staff were working in, rather than the individual.

HR directors, medical directors and directors of nursing – please promote its use across your organisation, including in local policies.

The future of NHS patient safety investigation

We have launched a 12-week engagement exercise asking for views on how and when the healthcare system should investigate and respond to Serious Incidents.

The engagement will help shape the next version of the Serious Incident framework which supports you to ensure maximum learning for safety improvement.

Please share your views by completing our questionnaire by 12 June and look out for details of other ways to get involved.

NHS70 Parliamentary Awards: nominations close this week

The NHS70 Parliamentary Awards celebrate the work of all NHS staff and those who work alongside them to improve and join up care in their communities.

Please nominate colleagues (an individual or team) for one of 10 awards by midnight Friday 23 March.

For information

Agenda for Change pay structure and terms and conditions reform

NHS Employers has today announced that the NHS Staff Council has formally signed off a framework agreement for the reform of the NHS pay structure and terms and conditions for all Agenda for Change staff.

The NHS trade unions will now set in motion a consultation period with their members on the proposed agreement, with any ballots likely to report by the beginning of June at the latest. This information was circulated to HR directors by NHS Employers earlier today.

Funding for the NHS Agenda for Change staff pay agreement will be provided direct to NHS organisations in 2018/19. An appropriate mechanism for distributing the funding in future years is currently being considered by NHS Improvement and NHS England.

Upcoming local elections: pre-election guidance for 2018

This new pre-election guidance is for organisations in areas where local elections will take place on 3 May. It outlines the implications for communications during the six-week ‘purdah’ period, which will begin by 27 March at the latest.

Please share widely in your organisation.

NHS Improvement website discovery project

We want to make sure our website is supporting you in the best way.

Over the next 3 – 4 months, we will speak to people from trusts and systems who work with us across our functions, including quality improvement, financial sustainability and support.

To take part in an interview or host a focus group or event at your organisation, please email our project delivery manager We will get back in touch in April to formally invite you to take part.

Reported patient safety incidents data and how we use reports to improve safety

We have published our latest bi-annual official statistics on patient safety incidents reported to the National Reporting and Learning System (NRLS) by each NHS trust, and data providing national patterns and trends on incident reporting between April and September 2017.

We have also published our third patient safety review and response report, showing how we used these reports to identify and address ‘under-recognised’ safety issues in this period.

Updated framework agreements for agency staff

We recently updated the approved frameworks you are required to use when procuring all agency staff for the financial year 2018/19.

Following the consolidation of the Crown Commercial Services frameworks, please make sure you are still procuring staff via an approved framework agreement.


Webinar series: NHS70 youth volunteering

As part of NHS70, the celebration of 70 years of the NHS, we are working with NHS England to encourage the development of youth volunteering through a series of webinars during April and May.

April sessions will cover the impact and value of youth volunteering and May will cover ensuring organisational buy-in for youth volunteering programmes.

There will be an extra webinar during Experience of Care Week (23 to 27 April) − an opportunity to shine a light on volunteers’ contribution to positive patient experience.

Workforce conference 2018: solving challenges together

Tuesday 8 May, 9.45am – 4.30pm, London

This event is for senior staff with a responsibility for their workforce to share challenges and build solutions to current workforce issues. With speakers from across all provider sectors, the conference will explore topics including leadership, retention and job-planning.

Updates from our partners

New NHS 111 workforce blueprint published

The Integrated Urgent Care / NHS 111 Workforce Blueprint has been published to support the workforce element of the Integrated Urgent Care Service Specification.

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