Provider bulletin: 28 March 2018

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For action

Update on the reporting and monitoring arrangements and post-infection review process for MRSA bloodstream infections (BSI)

From April the post-infection review process is changing. It will become a local process and will only be required for organisations above a certain MRSA BSI rate threshold (approximately 15% of clinical commissioning groups (CCGs) and non-specialist NHS trusts). The mandatory reporting of MRSA BSI will continue as before.

This update describes the requirements for the reporting and reviewing of BSI caused by MRSA and it includes the trusts and CCGs that will need to carry out post-infection reviews locally.

Seven day hospital services

April seven day hospital services self-assessment

A reminder that providers of acute services need to collect data for a seven day period between Wednesday 11 April and Wednesday 9 May 2018 using the 7 day self-assessment tool survey, and submit this by Wednesday 20 June.

Updated support materials

We’ve added new information to our growing library of materials to support you to implement seven day hospital services.

There are new case studies of practical examples from trusts that have successfully overcome obstacles and found that seven day hospital services can help improve patient flow and lead to better patient experience, as well as financial benefits.

Learning from deaths

Trusts are reminded that all learning disability deaths should be reviewed using the Learning Disabilities Mortality Review (LeDeR) methodology. The findings from these reviews should be included in quarterly learning from deaths board updates.

If your trust hasn’t done so please make contact with your local LeDeR steering group who can provide support. Your CCG will have details of your steering group.

In its trust inspections, CQC will look to see that learning captured has led to action and to tangible quality improvements in care processes.

The NHS Standard Contract sets out the overall requirement on trusts to comply with national guidance on learning from deaths.

For information

NHS England and NHS Improvement: working closer together

Yesterday, we emailed chairs and chief executives about key steps we are taking to bring our organisations closer together.

Over the coming months, we will work with you on the details of how this new approach will work and agree how we will measure success with all of the organisations they will affect.

A model to support continuous improvement of mental health services

We have partnered with 9 mental health trusts at different stages of their improvement journeys to create a sustainable model that reflects the challenges, lessons learned and innovations developed along the way.

This model will offer you case studies, literature reviews and suggestions for trust leaders to consider as part of their improvement journey on topics including culture, leadership, improvement approaches and service safety through major change.

Awards to celebrate NHS 70

Windrush 70 awards launched

The Windrush 70 awards celebrate the NHS’s diverse workforce – a fifth of which is drawn from black and minority ethnic backgrounds.

Please nominate NHS staff across 11 categories by Friday 13 April.

NHS Heroes Awards launched

On 5 July, the NHS will turn 70. To mark the milestone, the Daily Mirror and ITV have launched the NHS Heroes Awards.

You can nominate NHS staff and volunteers across 11 categories including emergency lifesaver, mental health champion, NHS lifetime achievement and unsung hero.

The finalists will be invited to a dinner, which will be screened as a two-hour TV special, to celebrate the people who make the NHS what it is.

Please submit your nominations by Monday 26 March.


Lean in healthcare: quality improvement to deliver better care

Thursday 17 May 2018, 10.30am – 4pm

A national conference for those in the NHS who are implementing lean management systems, or who are considering this improvement approach.

This event will offer you the chance to hear directly from senior healthcare leaders, from the UK and abroad, on the opportunities and challenges of embarking on a lean journey, as well as a range of senior NHS leaders who will be sharing their experiences of implementing lean management systems within their organisations.

Workforce conference 2018: solving challenges together

Tuesday 8 May, 9am – 4.30pm, London

An event for senior staff, you will hear the national context and direction on workforce issues, and build solutions with your peers. Learn from case studies and hear from national leaders on topics including leadership, retention and job-planning.

Matthew Taylor is Chief Executive of the Royal Society of Arts will be our key note speaker and will also be taking part in a Q&A session.

Updates from our partners

NHS England

Personal health budget holders invited to networking and celebration event

Wednesday 9 May, London

This network event is for personal health budget and integrated personal budget holders. It is an opportunity to share experiences and celebrate the difference the budget has made to their lives.

Please encourage any personal health budget and integrated personal budget holders to attend.

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