Provider bulletin: 21 November 2018

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For information

Campaign to encourage members of the public to volunteer in the NHS

Message to chief executives, chairs and directors of nursing: from Neil Churchill, Director Experience, Participation & Equalities, NHS England, and Ruth May, Executive Director of Nursing, NHS Improvement

We wanted to bring to your attention this letter from Sir Thomas Hughes-Hallett, the founder of Helpforce, regarding a joint campaign they will be running in December with the Daily Mail to encourage members of the public to volunteer in the NHS. Sir Thomas has written to both trusts and CCGs asking them to get involved in the initiative, highlighting the importance of volunteers to the NHS.

This campaign will raise the profile of volunteering within the NHS to a large public audience and the benefits of volunteering to NHS staff and communities and we hope you will support the campaign by encouraging your organisation to get involved.

Volunteering will be an important feature in the forthcoming NHS Long Term Plan which will recognise the importance of volunteers supporting community-based care and better health prevention and support.

2017-18 reference costs published

We have now published the 2017-18 reference costs. These are the average unit cost to the NHS for providing defined services to NHS patients in England in a given financial year. They allow you to compare performance with others and identify opportunities to make improvements.

This cost information is used nationally for decision-making and will be used in national metrics such as the Model Hospital and GIRFT. The 2017/18 reference cost collection was an important stage in the transition to patient-level costing, for information read our full guidance.

Develop knowledge and skills in demand and capacity modelling

Applications for the demand and capacity trainer programme in London and Bristol are now open. This free, accredited six-month programme is designed to develop organisations’ internal knowledge and skills in demand and capacity modelling — a key component of a high performing organisation, resulting in reduced waiting times for patients.

Graduates will be equipped to train others, develop demand and capacity plans, and spread knowledge more widely at a local level.

The application deadline for cohort nine in the Midlands has also been extended to 25 November, and there will be one final cohort in the new year.


Model Hospital masterclass: Data submissions for the Model Hospital and procurement league table — a deep dive

Monday 10 December, 12.30pm – 1.30pm

Join this webinar to learn how to interpret and apply the Model Hospital metrics guidance to help improve the quality and consistency of data reporting and make the league table even more robust and useful.

The webinar will also cover how you can use the procurement league table to compare your performance to your peers and use the Model Hospital to dive deeper into your procurement data to help you identify improvement opportunities.

National sector forums for costing

Tuesday 22 January — Friday 25 January 2019

Join us and The King’s Fund to explore how NHS trusts, local health economies and national organisations are using patient-level information and costing (PLICS). The four events will:

  • share how PLICS is being used locally to improve planning and delivery of care
  • outline how PLICS will inform the work of the Model Hospital and operational productivity programme
  • explain more about changes to mandatory cost collections

These events are designed primarily for NHS finance directors and will also be of interest to NHS clinical, operational and transformation leads who contribute to and use patient information to improve care delivery.

Latest ‘Well-led for the future’ development workshops for NHS board members

The final three sessions of the ‘Well-led for the future’ development series will focus on understanding the key priorities and development needs of NHS board members, with a particular focus on the well-led framework. Book your place now:

Updates from our partners


Growing youth social action in health and social care

As part of the Daily Mail campaign to promote the contribution of volunteering in the NHS, the work of the #iwill campaign and their young volunteers will also be featured.

The #iwill campaign, established in 2013 with cross-party support and led by HRH The Prince of Wales, is a coalition of over 900 cross-sector organisations aiming to ensure all young people are able to make a positive difference in their communities through activities such as volunteering, campaigning and fundraising.

Such activity in the NHS can bring a wide range of benefits for both young people and their communities, including enhancing patient experience, improving the health and wellbeing of young people, and developing a new generation of health and care professionals.

The campaign is working with NHS Improvement, NHS England, Pears Foundation and others to grow volunteering opportunities for young people in health and care.

Learn more about the campaign, and support available for trusts interested in developing opportunities for young people.

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