Provider bulletin: 12 December 2018

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For action

Patient Safety Alert — Safer temporary identification criteria for unknown or unidentified patients

Patient Safety Alert resources have been issued to help organisations ensure a safer system for the temporary identification of unidentified or unknown patients.

Emergency departments often care for patients unable or unwilling to give their identity — including people who are unconscious or who have a critical illness, people with delirium, people with a mental health condition, and people affected by drink or drugs. Several unidentified patients may arrive together after an accident, or in mass casualty situations.

For information

Appointments to the new NHS Executive Group

Yesterday with NHS England we announced our new senior leadership team — the NHS Executive Group.

As part of closer working arrangements between our two organisations, we will share this new combined management group chaired by the two chief executives.

Developing workforce safeguards masterclass sessions now available

Following a successful masterclass in November, and ahead of the start of the official reporting period in April 2019, the webcast of each workforce safeguards session is now available to watch on YouTube.

The sessions contain information on safe staffing governance, what good governance looks like in practice, implications of the recommendations for your trust board reporting, examples of how other trusts report on their staffing, and a session from one of the Mid Staffordshire NHS Foundation Trust whistleblowers on the impact poor staffing decisions have on the experience of frontline staff and patients.

Model Hospital updated with the latest data — helping you identify opportunities for improvement

Model Hospital has been updated with the 2017/18 reference costs and Electronic Staff Record (ESR) information, enabling you to access the latest data and identify the most up-to-date opportunities for improvement.

The updates include metrics within Board Level Oversight, all Clinical Service Lines, Clinical Support Services, Corporate Services and People.

As a result of user feedback, we have worked closely with the ESR team to improve data quality and also updated our Recommended Peers List.


Webinar: How to use and navigate the new digital improvement tools for providers of mental health and community services

Thursday 10 January, 12.30pm-1.30pm

To support mental health and community health trusts deliver the recommendations of Lord Carter’s review into their operational efficiency, we have developed the Model Mental Health Services and the Model Community Health Services.

These are user friendly digital tools for all to use, and they will help providers of mental health and community services identify opportunities for improvement.

Updates from our partners

NHS England

New mental health support for mothers

new set of mental health leaflets offer support for mothers, their families, and the teams that care for them. The eight leaflets cover a broad range of topics including postnatal depression, postpartum psychosis and perinatal OCD, and the use of lithium and antipsychotics in pregnancy and breastfeeding.

They offer advice and signposts to promote better understanding and support people in making decisions about perinatal mental health issues.

The leaflets have been written jointly by perinatal psychiatrists, women with lived experience of perinatal mental illness, and their partners. They have been delivered in partnership by RCPsych, NHS England and Health Education England.

Please ensure your maternity and mental health teams are aware of these leaflets.

NHS Employers

New resources to improve doctors’ experience of rotations

NHS Employers has launched a range of web-based resources to help you improve the rotational experience for doctors in training.

The resources were developed following a pilot study by 12 NHS organisations who tested six principles designed to streamline the rotational experience. The resources include an interactive readiness assessment tool that helps you establish your position against the six principles, highlight actions to be taken and directs them to relevant resources.

Department of Health and Social Care

EU exit NHS trust contract review

Following the letter sent by the Secretary of State on 12 October, we would like to thank you for your support and engagement in reviewing NHS trust contracts.

The Department of Health and Social Care (DHSC) has received a number of responses in time for the 30 November deadline, and further results are expected over the coming days from trusts still working on their submissions.

These results are being reviewed and will help to inform next steps for EU exit preparations. DHSC will be sharing their findings and further guidance for mitigations with your heads of procurement next week.

Please continue to encourage your procurement teams to prioritise these activities.

National Institute for Health and Care Excellence (NICE)

New impact report on antimicrobial resistance

NICE has published a new impact report on antimicrobial resistance. The report highlights how NICE guidance is being used in practice and the progress we as a health and care system are making in the fight against antimicrobial resistance. This is the sixth in a series of impact reports. They review how NICE recommendations have been used in priority areas of the health and care system.

Their Deputy Chief Executive, Gill Leng, has written a blog with her thoughts about the report.

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