Provider bulletin: 20 February 2019

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For information

Five digital guides to support you to reduce delayed transfers of care

Evidence shows staying in hospital longer than needed can cause poorer outcomes for people using services. Work continues to support frontline staff to help individuals return home as soon as they are medically fit.

These five guides, developed by NHS England, The Queen’s Nursing Institute and us, are designed to help you to take prompt practical actions and use every opportunity to prevent delayed transfers of care.


Developing People — Improving Care: in collaboration

Thursday 28 February, 10.30am-3.30pm, Leeds, and Wednesday 6 March, 10.30am-3.30pm, London

Please join us in Leeds or London for our collaboration events, where you will have the opportunity to discuss Developing People — Improving Care (DPIC) with colleagues — the ambitious framework featured in the NHS Long Term Plan. Supported by the National Improvement and Leadership Development Board, DPIC is being refreshed and we would like leaders across health and care to inform its direction, as well as the NHS workforce strategy.

Managing deterioration: using early warning scores across the pathway to support clinical judgement

Wednesday 20 March, 9.30am-4.30pm, London

This event, which we are hosting with NHS England, will discuss the joint programme of work to accelerate the adoption and use of National Early Warning Score (NEWS2) in acute and ambulance trusts. It will also provide a forum for discussion around the spread of NEWS2 to non-acute settings and the development of paediatric, maternity and obstetric early warning scores.

This event will be of interest to clinicians, managers and policy makers interested in improving our recognition and response to deterioration in patients in all care settings.

Updates from our partners

NHS England

Improvement Fundamentals — first four courses running again

Improvement Fundamentals is a programme of free online, self-directed mini-courses in quality improvement (QI) for those involved in heath or social care services, which launched in 2018. If you missed them or would like another chance to complete them, NHS England’s Sustainable Improvement team is running them all again — back-to-back — in March 2019. Each course is now open for enrolment. If you are a new user, please register on the QI Learning Platform first, and then enrol onto the courses.

The Department of Health and Social Care

Cost recovery guidance update

The Department of Health and Social Care has recently updated its cost recovery guidance. Those responsible for overseeing and carrying out cost recovery need to be aware of these changes. The new guidance emphasises that the longer a patient is expected to remain in the UK, the greater the range of their treatment needs that are likely to be regarded as urgent, and therefore not subject to upfront charging.

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