Provider bulletin: 14 August 2019
This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.
For action
We are holding webinars for executive leads who need further clarification or assistance implementing the revised Freedom to Speak Up guidance for boards. To make these webinars as useful as possible, and to inform how we help FTSU leads, we’d like to know which areas you’d like us to focus on.
For information
Following the launch of the NHS Patient Safety Strategy, we have updated our timescales for the PSIRF — which we expect to replace the existing Serious Incident Framework by 2021.
The new framework will be published as introductory guidance this autumn, with a small number of NHS providers testing early implementation. For all other organisations, the PSIRF is being published for information only, until further rollouts begin in autumn 2020.
We know it’s much better for a patient’s physical and mental wellbeing to leave hospital as soon as they are clinically fit.
These resources support staff to reduce long hospital stays, and highlight five key principles with practical actions you can take to help patients get home sooner. Resources include a guide for management teams, case studies, action cards and communications materials to use in your trust.
Events
Wednesday 4 September and Thursday 5 September 2019, Manchester
There’s still time to book on to theatre and pop-up university workshops at this year’s biggest NHS-led event. Sessions include ‘Getting it right for those with learning disabilities and autism’, ‘Reducing unnecessary prolonged stays in hospital’ and ‘Developing digital leaders of the future’.
- Tuesday 17 September, London
- Wednesday 18 September, North East England and Yorkshire
- Thursday 19 September, South East England
- Tuesday 24 September, South West England
- Wednesday 25 September, Midlands
- Thursday 3 October, East of England
- Tuesday 15 October, North West England
This workshop will focus on demand and capacity, patient flow, productivity, and finance — to support you to prevent overcapacity in your emergency departments.
National Guardian Office
New Freedom to Speak Up (FTSU) training guidelines
These new national guidelines on FTSU training are applicable to all NHS trusts and providers, and include FTSU training principles, recommended training methods based on the needs of staff, and key learning objectives.
Organisations are encouraged to bring existing training in line with the guidelines. The National Guardian Office will also be working with Health Education England to explore the production of a widely accessible training package at a national level.
RAND Europe
Supporting NHS staff to manage violence: a review of de-escalation training
The 2018 NHS Staff Survey revealed that over 14% of staff reported experiencing physical violence or aggression at work.
To support the management, reduction and prevention of violence from occurring in the first instance — an issue highlighted in the NHS Long Term Plan — we commissioned RAND Europe to analyse and review the effectiveness of de-escalation training for NHS staff. Findings showed that this type of training has a range of benefits — including improved staff retention, reduced complaint rates and a reduction in lost workdays.