Provider bulletin: 16 October 2019

This weekly newsletter is sent to NHS providers’ chairs, chief executives, finance, medical, nursing and HR directors, and board secretaries.

For action

Tell us what will make the NHS the best place to work for you

We’d like to know what you and your staff think makes the NHS the best place to work, and what could make it better.

Your feedback will help us develop some specific commitments and actions for people working across the NHS to improve the working lives of NHS staff, support recruitment and retention, and improve quality of care for patients.

Chief People Officer Prerana Issar and Chief Executive of East London NHS Foundation Trust Dr Navina Evans have also written to NHS HR directors inviting them to feed back on their own staff engagement activities, so we can identify priorities to improve staff experience at work.

Please share your views, and encourage your staff to do the same, either via the Talk Health and Care portal or by joining the ongoing Twitter conversation #OurNHSPeople.

Reducing single-use plastics in the NHS

NHS suppliers including WHSmith, Marks & Spencer, OCS Group UKIME, Serco, NHS Supply Chain and the Hospital Caterers Association are among those who have now signed up to the NHS Plastic Pledge.

We’re now asking you to join them and remove single-use plastics from your trust’s catering services — helping to reduce NHS waste by over 100 million plastic items by 2021.

For information

Improving junior doctors’ working lives survey

Junior doctors across the NHS will soon be sent a survey as part of an ongoing programme to improve their experience at work. The survey will help us to measure the impact of our programme so far, and we will use the results as a baseline for future annual surveys to see whether the experience of junior doctors has improved.

You can find out more and read the questions we’ll be asking your teams, and please do encourage your colleagues to fill in the survey once it’s been sent later this week.

Report on the review of screening services in England

We invited Professor Sir Mike Richards to carry out a review of adult cancer services in November 2018 following two national incidents being declared in breast and cervical screening. The remit of the review was then extended to all adult screening programmes.

The report shows the NHS has a lot to be proud of with its screening services, but that there are still areas for improvement. The recommendations include opportunities to upgrade cancer screening, a call for people to be given greater choice over when and where they are screened and improvements to the design of screening programmes.


Webinar supporting you to deliver elective choice for patients

Thursday 21 November, 09.30am – 11.00am

Join this webinar to hear about our approach to supporting systems to offer all aspects of elective choice — including at the point of referral, and at 18 and 26 weeks. It is suitable for commissioners, GPs and providers. If you are unable to join this webinar, the recording and slides will be published on the Future NHS platform.

Updates from our partners

Shelford Group

Transforming care through technology — toolkit for new models of outpatient care

This toolkit from the Shelford Group includes initiatives that support patients to self-care, the provision of better information and advice from patient portals, and the development of wearables and apps. It presents a flavour of the progress so far and can be used to prompt ideas and demonstrate where problems have been overcome.

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