NHS England is committed to ensuring that public and patient voices are at the centre of shaping our healthcare services. Every level of our commissioning system needs to be informed by insightful methods of listening to those who use and care about our services to inform service development. There are a range of opportunities for […]

A new partnership has been established between NHS England and the Fire and Rescue Services (FRS), to use their collective capabilities and resources more effectively to enhance the lives of older people and those with complex conditions. Working together with Public Health England, the Chief Fire Officers Association, the Local Government Association and Age UK, […]

Professor Chris Moran, NHS England National Clinical Director for Trauma Care and the senior doctor who coordinated the medical repatriation from Tunisian hospitals of the of those British casualties with the most severe injuries says: “Having now spoken to my surgical and critical care colleagues in the major trauma centres across England who have received […]

Simplifying the patient journey and improving the patient experience are among the key priorities for NHS111. Dr Ossie Rawstorne, National Medical Adviser to NHS111, said as well as these aims, the ambition was for “the patient experience to be consistently good across the entire system”. Speaking at the NHS111 Focus on Futures event held in […]

A new toolkit is published today by NHS England to help commissioners reduce poor experience of in-patient care. The toolkit has been co-designed with the help of a number of Clinical Commissioning Groups (CCGs) so it could be tested for its ease and usability. Paul Jebb, Experience of Care Professional Lead at NHS England, explained: “Using […]

NHS England is backing the development of a groundbreaking mobile diagnostics service that will deliver laboratory standard test results outside of hospital and allow patients to be diagnosed and treated at the point of care. The Labkit® Near Patient Diagnostics service is a portable bag containing devices capable of producing a range of patient test results […]

NHS England is this week supporting a national campaign to raise awareness of the importance of good nutrition and hydration care. Nutrition and Hydration Week is a campaign of joint action by Hospital Caterers Association, National Association of Care Catering and NHS England to improve awareness of good nutrition and hydration for patients in health […]

Lack of knowledge about our kidneys could lead to rise in unnecessary deaths due to acute kidney injury (AKI). Research by Ipsos MORI on behalf of Think Kidneys reveals a major lack of knowledge about the function and care of human kidneys, the hardest working organs in our body, amongst the public. Kidney health specialists […]

The abusive behaviour of Jimmy Savile revealed in today’s reports into Stoke Mandeville and other NHS premises is truly shocking. As we said last summer, our sympathy is with the victims and we thank them very sincerely for their bravery in coming forward to talk to the investigations. Kate Lampard’s ‘Lessons Learnt’ report makes recommendations […]

Guide is part of joint ‘Working with communities – empowerment, evidence and learning’ project A new guide from NHS England and Public Health England has identified how local government and the NHS have important roles in building confident communities to improve health and reduce inequalities. The guide states the move to a new health system, […]