The NHS National Medical Director was asked in June 2018 to review access standards to ensure that they measure what matters most both to patients and clinically.
The recommendations from the clinically-led review of NHS access standards for urgent and emergency care are set out in the Transformation of urgent and emergency care: models of care and measurement report. These proposals are supported by key clinical groups including the Royal College of Emergency Medicine, patient groups and hospital leaders. NHS England and NHS Improvement are now consulting on the approach recommended and on the refinement of individual measures.
We are seeking views on the recommendations made within the report from anyone with an interest including patients, their representatives, members of the public and NHS staff and organisations. This will provide valuable further insight and evidence to inform final recommendations, implementation and operational guidance.
When completing the questionnaire, you will be asked to state if you are responding as or on behalf of a patient/member of the public or as a provider/organisation. Questions within the consultation have been designed to capture views from a wide range of stakeholders including patients/members of the public, clinicians, healthcare managers and public and private organisations. You are not required to answer every question for your views to be included.