How to contact NHS Improvement

Members of the public, patients, and their representatives should contact the Customer Contact Centre on 0300 311 22 33 or email Further details can be found on our contact us page.

NHS Test and Trace

We cannot provide advice about the NHS Test and Trace service. If you need help booking a test or have been contacted by NHS Test and Trace and have a question, concern or complaint, please call 119.

For information about NHS Test and Trace for coronavirus (COVID-19) visit the NHS.UK website.

For information about (but not limited to) patient choice and competition, whistleblowing, governance of NHS trusts and foundation trusts, please use our quick guide.

Corporate enquiries only (not for members of the public)

For NHS providers, hospitals and trusts and for enquiries about (but not limited to) Model Hospital, Provider Licensing, Agency rules and other information, please email

Members of the public should email the Customer Contact Centre, details can be found on our contact us page.

Corporate Switchboard

  • 0113 825 0000

Report a patient safety incident

Request a speaker

  • Complete our online form to request an NHS England or NHS Improvement speaker for your upcoming event.