Frequently asked questions

The Join the Vaccine team FAQs on this page are regularly updated which we hope provides the information you are looking for.

If having read the FAQs below and information on joining the team you still have a query in relation to joining the vaccine team you can email

NHS teams are busy so please only use this email for recruitment queries regarding joining the NHS COVID-19 vaccine team.

The mailbox is managed between Monday to Friday, 9am to 5pm.

The latest NHS information and advice about COVID-19 is on

There are currently openings for the following roles:

  • Vaccinators (paid and volunteer)
  • Registered healthcare professionals
  • Administrators
  • Healthcare support workers and
  • Steward volunteers

Openings for roles will vary across the country, as some locations may not require additional help. Applications will therefore be prioritised based on the demand for help in your area.

We are particularly keen to welcome back former colleagues to help in the continued national effort – especially if you have experience of vaccinating in the NHS.

However, you don’t need to have experience in the NHS or as a vaccinator to play a role in this programme, either in a paid or voluntary capacity, so we would encourage everyone to look at the roles available to see whether they might be right for you.

We are extremely grateful to all former clinicians who have previously offered or would now like to come back and help support the NHS in its COVID-19 efforts.

We are keen to take up these offers as quickly as possible. Please apply on the NHS Professionals website.

If you had successfully completed all stages of the application including online training you will be contacted directly by your lead NHS trust if there are opportunities available in your area.

If you completed your application, including your vetting and training, and were yet to be deployed to your selected NHS trust, you will be contacted by NHS Professionals if there are roles available in your area.

If you were part-way through your application and had not completed the whole process, please re-register your interest through the NHS Professionals website.

Depending on the role you are applying for the process will include an application form, completion of vetting and training, occupational health screening and a short, recorded video interview submission. You will be given access to complete all elements of the application via the login process.

Please note, as above, any applicants who successfully completed an application previously, including vetting and training, will be communicated with separately to understand if they still want to take part in the programme.

We are looking for a variety of roles to be filled which will have different start dates from early 2022. Start dates will be dependent on the requirements of the location to which is requiring additional support and potentially the role to which you have applied.

Although there is no deadline for applications currently, we are only looking to recruit to the number of job openings available at this time and therefore will stop accepting applications when the NHS has sufficient volume of candidates progressing through the recruitment stages to fill the available roles.

We are sorry to hear this and want to reassure you that we are grateful for your application to support the NHS at this time.

If you received a notification confirming your details have been received, you do not need to do anything else, and the organising team will be in touch as soon as possible.

We have had a huge amount of interest in these roles and teams in all the organisations involved in the vaccination effort are working hard to process the tens of thousands of expressions of interest and applications we have collectively received.

The requirements and roles vary across the country, where some locations may not require additional workforce and therefore applications are being prioritised based on demand in local areas.

However, if you have been waiting for a month or more please contact the organisation you applied through using the details on their website.

There may be a few reasons for an application to be rejected, including limited or no job openings in the area you applied for through the national recruitment campaign.

If you would still like to help you can check for locally advertised vaccine roles on NHS Jobs or consider other routes listed on this page.

Not all vaccination sites have requested additional help and therefore will not be listed as a site with job openings through the national recruitment campaign.

If you would still like to help you can check for locally advertised vaccine roles on NHS Jobs.

Opening hours for COVID-19 vaccinations will differ from site to site based on local demand, but there will be a range of working pattern options to manage shifts and rest days through local rostering arrangements.

You may be considering helping for a few hours per week whilst also in another job, which is fine – roles available are flexible (full time and part time) so you can choose when you are able to support the programme.

Please check with the organisation you have applied through.

Vaccinations will be taking place in a range of NHS locations such as hospitals, GP practices, community pharmacies, and dedicated vaccination centres. In all cases, full training and appropriate supervision and personal protective equipment will be available to ensure the safety of staff, volunteers and patients.

The pay varies depending on the role. Details will be available when you apply to a specific role.

Yes, you will be given all the training you need to ensure you can do the role you apply for safely and effectively.

Those who have applied for vaccinator roles will be provided with comprehensive online vaccination training, as well as in-person assessment and supervision. You will only be able to vaccinate once your supervisor has signed off your competency to vaccinate people.

Everyone will need to complete training on the make-up and handling of the vaccines we are using and how to spot and care for people suffering allergic reactions. These are crucial to ensure patient safety and that vaccines aren’t wasted. If new vaccines are made available to the NHS, you will be required to undertake further training on these too.

All other training requirements will be in line with your experience and training records – for example, registered healthcare professionals and those with experience of vaccinating will not be required to repeat any valid, relevant training they have done in the past.

People who haven’t vaccinated or worked in the NHS before will need to complete other legally-required training in line with that completed by other staff.

All training for volunteers is overseen by their employing organisation.

St John Ambulance volunteers will need to complete the required training through their local NHS training hub.

Royal Voluntary Service/NHS Volunteer Responders steward volunteers are not required to complete statutory and mandatory training.

Most of the training for these roles can be completed in advance at home through online platforms.

Vaccinators will be assessed and supervised on site to ensure their safety and that of the patient. You will only be able to vaccinate once your supervisor has signed off your competency to vaccinate people.

Once your application has been processed by a central team, your details will be provided to the lead employer which is an NHS trust or organisation responsible for overseeing and managing vaccine teams in the surrounding local area.

The lead employer will contact you to arrange your training, induction and work with you to determine your availability.

Please look out for an email from your lead employer.

There are no specific actions for people waiting to be invited to start work. However, if you would like to, you can revisit any of e-learning modules including the COVID-19 vaccination, anaphylaxis and immunisation sessions. It is recommended you check the page for any updates to Chapter 14a of the Green Book before you start your first shift – you can see the list of updates by expanding the ‘show all updates’ link on the webpage.

You will need to complete new online training on the e-Learning for Health portal if additional vaccines become available following MHRA approvals. We will provide further information at the time.

The programme will pay for training time invested by those who applied for a vaccinator role through NHS Professionals or through local NHS recruitment routes and have since been invited to start work at a local vaccination site.

Lead Employers will arrange payment during the local onboarding process. The amount paid will differ depending on the training required for a specific role and will be paid soon after completion of your first shift.

You must inform your site point of contact as soon as possible so that the shift can be filled by another person.

Everyone aged 12 and over is now eligible for and has been offered the primary course of vaccines. If you have not had your first or second doses yet, you can book these now at

All staff and volunteers in patient-facing roles fall under the eligibility criteria of health and social care staff, and this group is highly encouraged to get vaccinated, including their booster dose.

Everyone working in a vaccination service will be given and expected to wear appropriate personal protective equipment and follow other strict rules to keep themselves and patients safe.