Culture and leadership programme: phase 2 ‘design’

This is the second in a series of three resources designed to help NHS providers develop cultures that enable and sustain continuously improving safe, high quality and compassionate care.


Following this programme will help you to create a strategy to develop your organisation’s culture and leadership.

Phase 2: Design

Phase 2: Design – The resource describes a wide range of different interventions.


These annexes are additional resources linked to the phase 2 interactive tool.

Annex A – Example of outputs from Phase 1 mapped against the five cultural elements.

Annex B – Mapping current and future interventions against cultural elements.

Annex C – An example of a trust including their Change team in the mapping process.

Annex D – An example of how two trusts working on a merger considered their culture as part of the process.

Annex E – Single Hospital Service (SHS) organisation development plans.

Annex F – Moving into Phase 3 – deliver.

Additional resources

Building trust and understanding with others – A guide to planning your stakeholder engagement.

Creating a vision for your change – From Advancing Change and Transformation (ACT) Academy, this outlines what a vision is, why it’s important and how to create one.

‘Developing our people’ strategy – A sample strategy from Derby Teaching Hospitals NHS Foundation Trust.

Our people plan – A sample strategy from Lancashire Care NHS Foundation Trust.