Digital Maturity Assurance

The Digital Primary Care Maturity Assurance (DPC MA) module within the Primary Care Web Tool (PCWT) will provide a user friendly mechanism for Clinical Commissioning Groups (CCGs), General Practices (GPs) and NHS England national and regional teams to review current levels of digital maturity across general practice against the requirements outlined within the GP IT Operating Model.

This can be used to provide CCGs as the main commissioners of GP IT services, with timely intelligence to support effective commissioning, enable targeted investment, together with providing insight into progress in other areas which will support peer learning from sharing what is working well. The DPC MA will also support the development of Local Digital Roadmaps (LDR) and Sustainability & Transformation Plans (STP), helping to identify areas for further investment.

CCGs, GPs and Regional Director of Commissioning Operations (DCO) Teams may already have access to the PCWT, which is used for a number of purposes.

Anyone with an email account is able to register to access the DPC MA module, which was launched on June 16. Anyone wishing to register for access can do so by visiting, and selecting “register” at the top of the screen.

How the Digital Primary Care Maturity Assurance Model can benefit CCGs

The DPC MA Module can benefit CCGs by providing timely insight that will:

  • Support the re-procurement of GP IT service provision via the Lead Provider Framework
  • Demonstrate progress against the digital requirements outlined within the CCG Improvement and Assessment Framework
  • Inform the development of Local Digital Roadmaps (LDRs) and Sustainability and Transformation Plans (STPs), helping identify areas for further investment
  • Enable comparison of digital maturity within Primary Care against secondary care, as highlighted in the Digital Maturity Index (DMI) assessment of secondary care

NHS England held a series of open webinars during the summer 2016, for stakeholders interested in learning more about the DPC MA module and the functionality that is available. For those who did not have the opportunity to attend, please see below the recording of the webinar and accompanying slides.

How the Digital Primary Care Maturity Assurance Model can benefit General Practice

The General Practice Forward View (GPFV) highlights the greater use of digital technology to enhance patient care and experience, as well as streamline practice processes. The DPC MA Module will support General Practice, by providing insight into digital maturity across Primary Care that will:

  • Demonstrate progress against core GP IT services, as outlined in the GP IT Operating Model providing assurance that CCG’s are meeting the requirements of the GPIT Operating Model in the effective delivery of GP IT services
  • Identify areas for investment in GP IT services and digital innovations that supports delivery of primary care at scale, extended hours/7 days working and changing models of care
  • Baseline service provision enabled through technology against other general practices/localities to maximise efficiencies Support CQC assessment by providing insight into the use of digital technology within the practice, to help meet patient need and improve delivery of clinical services
  • Demonstrate progress against GMS/PMS/APMS digital requirements

The GPFV proposes developments within the practice infrastructure to improve the current technology capabilities to meet the needs of primary care staff, these include: