Digital Maturity Assessment

The Digital Maturity Self-Assessment is a survey which measures how well secondary care providers in England are making use of digital technology to achieve a health and care system that is paper-free at the point of care.

The Digital Maturity Self-Assessment helps individual organisations identify key strengths and gaps in provision of digital services at the point of care and provides insight into how well the country is doing as a whole.

How digital maturity is measured

The Assessment measures maturity against the following key themes:

  • Readiness: are providers able to plan and deploy digital services??
  • Capabilities: do providers have staff with the digital skills they need?
  • Infrastructure: do providers have the right technology in place?

For more detailed breakdown of these measures, please view the Digital Maturity Self-Assessment Structure.

Latest changes

Following the 2016 Digital Maturity Self-Assessment we worked closely with clinical and non-clinical provider stakeholders to identify how the Assessment could be improved to better meet providers’ requirements.

As a result of this feedback the 2017 Digital Maturity Self-Assessment will be revised to provide Acute, Mental Health, Community and Ambulance organisations with a slightly different survey containing questions tailored to their particular care setting.

For examples, care setting-specific questions address A&E digital discharge for acute, remote treatment for mental health, access to records on the road for community and transmission of information on route to hospitals for ambulance organisations

What the Digital Maturity Self-Assessment can do for you

The Digital Maturity Self-Assessment can help providers by:

  • Offering a framework to explore current opportunities and areas for development.
  • Encouraging conversations and knowledge sharing initiatives with similar organisations.
  • Supporting strategic planning.

The Digital Maturity Self-Assessment can help system leaders by:

  • Identifying common gaps among providers to support investment decisions.
  • Informing joint procurement exercises.
  • Supporting collective problem solving.

How to access digital maturity data

The summary of the results of the Digital Maturity Self-Assessments completed across the country in 2016 are displayed on MyNHS. Raw data can also be downloaded from the NHS England Data Catalogue.

For an overarching view of the country’s digital maturity by key theme, you can also see this visual summary from a national perspective.

Get in touch

If you would like any more information about the Digital Maturity Self-Assessment or to obtain an offline version of the survey please contact us at