The Kate Granger Awards for Compassionate Care, which are given to individuals, teams and organisations who demonstrate outstanding care for their patients, were revealed on the first day of the Health and Care Innovation Expo 2016.
Now in their third year, the awards were set up by Kate Granger, the terminally ill doctor who worked tirelessly to raise awareness around compassion in the NHS through her #hellomynameis social media campaign.
Together with her close friend and colleague Dr Natalie Silvey, a National Medical Director’s Fellow with NHS England, Kate chose the winners for this year’s awards shortly before she died on 23 July from a rare type of sarcoma.
Before her death at the age of 34, Kate said she hoped the awards would continue and grow into an even bigger event, saying: “Being a patient has taught me a huge amount about being a doctor. Prioritising compassionate care in its rightful place alongside patient safety, under the umbrella of quality is perhaps one of the most important things I have learned.”
Kate’s widower Chris Pointon presented at the awards alongside Simon Stevens, Chief Executive of NHS England, Professor Jane Cummings, Chief Nursing Officer for England, and Dr Natalie Silvey.
John is known by all his colleagues for his deep commitment to patients and their families. His role in the bereavement group has led to the introduction of new equipment designed to improve the dignity of the deceased patients he takes to the mortuary, and improved psychological support for colleagues following deaths of children.
John said: “I can’t believe I’ve won, but we are all winners here today. The thing that makes it so treasurable is the knowledge that Kate chose the winners of these awards. I feel so proud and privileged to have been chosen by her.”
The team cares for people with profound mental health needs, and set up a weekly walking group designed to boost the availability of talking therapy and meaningful activity at the same time. The talking therapy in a different environment also helps staff identify areas where people may need further support, which are followed up back at the hospital.
Rebecca Sanderson from the Walking Therapy Group said: “Thank you to everyone for listening to our story. We’d like to thank our patients – the Walking Group would not exist without them.”
Pathway has achieved a revolution in the care of homeless people, with 11 hospital pathway teams operating in England, supporting over 3,000 people a year. Pathway teams make sure workable arrangements for follow up are in place before a patient is discharged, and their multidisciplinary teams are advised and accompanied by people who have experienced homelessness.
Alex Bax, Chief Executive of Pathway, said “It’s humbling. One of our starting points was compassionate care. The NHS is founded on the kindness of strangers and homeless patients really need some extra kindness.
“This award is going to be fantastic in spreading our message and helping the NHS improve care for the most vulnerable.”
This year’s ceremony was sponsored by HIMSS UK, a leader of transformation across health and care services using health IT. Through its communities, analytics, media and events, HIMSS provides multiple platforms to provide health and care professionals with the rights tools and knowledge to deliver improved patient outcomes and efficiencies using technology.