To help trusts to promote the Staff Friends and Family Test within their organisations, we have created some promotional films and a range of downloadable posters, flyers and leaflets.
You can access the films, a resource pack about communications and some promotional banners below.
To view posters, flyers and leaflets that you can download, please go to the Health and Social Care Publications Orderline. The list of Friends and Family Test items available can be viewed by entering FFT as a keyword in the Publication Search feature in the right-hand column of the home page.
The list includes items to promote the FFT to patients as well as staff. As new items are available, they will be added to the stock list. If you have any questions about the materials, you can contact us at firstname.lastname@example.org.
Staff Friends and Family Test – Using staff feedback to improve the NHS
Staff Friends and Family Test – Using staff feedback to improve the NHS (Shorter version)