Staff FFT communications resources

To help trusts to promote the Staff Friends and Family Test within their organisations, we have created some promotional films and a range of downloadable posters, flyers and leaflets.

You can access the films, a resource pack about communications and some promotional banners below.

We recently moved all current FFT materials to a new supplier’s website where you can register so that you can download a suite of PDFs for Staff FFT posters, leaflets and flyers. Simply go to www.healthpublications.gov.uk and put FFT into the product search box for a full list of what’s available. The list includes items to promote the FFT to patients as well as staff.  As new items are available, they will be added to the stock list. If you have any questions about the materials, you can contact us at england.friendsandfamilytest@nhs.net.

Promotional Films

Staff Friends and Family Test – Using staff feedback to improve the NHS

Staff Friends and Family Test – Using staff feedback to improve the NHS (Shorter version)

Resources