Good practice in general practice – Altogether Better

Reducing the pressure in general practice – A new model of care

The work of Altogether Better demonstrates how patients, carers and citizens can work together with general practice staff in new ways to improve health and services. The approach uses tried and tested health champion schemes, which focus on the skills and strengths of people in local communities.

It has been developed in over 60 GP practices in 16 CCG areas, involving over 1000 citizens who give their time as practice champions.

Mev Forbes, Managing Partner, Robin Lane Medical Centre, Leeds, said: “The great story is lives have been transformed. We reach hundreds and hundreds of people every week. People are no longer isolated; they have made new friendships and use services differently. We have increased our patient list by 4,500 people, that’s a 57 % increase, and we have seen no increase in demand for either primary or secondary care consultations because we do things differently.”

You can find out more about Altogether Better’s work on its website.