Online consultation funding

As part of the General Practice Forward View (GPFV), the GP online consultation systems fund was launched in 2017. During the first year of the programme, £15million was made available to CCGs and was paid via NHS England regional teams, following submission of a plan from CCGs for how online consultations would be delivered. A further £20million of funding was included in CCG baselines in 2018/19.

In the 2019/20 financial year funding for online consultations was allocated to Sustainable Transformation Partnerships (STPs). It will be combined with other funding available to support GP Forward View workstreams (e.g. funding to upskill staff), supporting STPs to use money as they see fit – subject to GPFV commitments being met.

Going forward, there is an agreement that additional funding of £15 million per year will be provided for the next three years, from 2020/21 to 2022/23, to continue to support online consultations and the delivery of a digital first approach. Information on ongoing funding will be provided here as it becomes available.

Digital First Primary Care funding is being made available to NHS England regional teams. This will be used to support health systems with implementation and uptake activity in relation to online consultation and other digital GP contract commitments. We are encouraging regions to ensure that PCNs and LMCs are part of the process for designing how this funding and the support it buys should be used.