Coffee Break 81

News updates this fortnight includes the long term plan, innovation and technology, mental health and primary care. The coffee break is split into sections so you can easily scroll through each area of interest.


The Long Term Plan

Firstly this fortnight, we look at an NHS England news post reporting on the Long Term Plan’s aim to improve staff retention through the introduction of passporting agreements across NHS sites within England. These ‘NHS Passports’ will allow clinical staff to work across NHS sites without the need for an induction or extra administration. As well as passporting, £7 million has been set aside to support the nationwide introduction of e-rostering which will enable staff to plan patient care rotas months ahead. Prerana Issar Chief People Officer for NHS England and NHS Improvement said “By making unwieldy paper staff schedules a thing of the past and introducing passporting, we are supporting our world-class staff so they can not only continue to give patients brilliant care, but further build their careers as they do so.”


Innovation and Technology

In our first of two articles looking at innovation and technology The Guardian reports on how millions of NHS patients’ medical histories are going to be used in medical research. The seven new data hubs will give medical researchers unprecedented access to information about the treatment of patients. The hubs are being created by Health Data Research UK, a non-profit making body funded by 10 organisations including the Welcome Trust and NHS’s National Institute for Health Research. With worries about breaches of patients’ privacy – the HDR insists all data entered into the hub will be strictly anonymised, Dr Andrew Morris, the HDR’s director comments “The NHS organisations involved will, at all times, remain the data controllers and no personal data will leave the NHS”

An NHS England news post describes England’s Chief Nursing Officer’s campaign to find 10 NHS ambassadors to become the face of the new NHS App on social media. The free NHS app enables people to access NHS 111 online, book and manage appointments at their general practice, order repeat prescription and view their GP medical record. The ambassadors for the app, to be drawn from different backgrounds, locations and clinical roles, will use social media to encourage the download of the app and promote its benefits.


Mental Health

Suicide is the biggest killer of men under 50 and this short BBC video is about ‘Rammymen’ a local support group in Lancashire designed to engage men in activities to help with depression.


Primary Care

Finally this week we have a blog article by the Kings Fund which looks at administration within the NHS and how a positive or negative experience of administration can affect our perception of a service as a whole. The Kings Fund reviewed comments on the Care Opinion website which confirmed that people really care about their experience of administration within NHS services. Of the 300 comments 42% commented on administrative processes or administrative/reception staff and two thirds of all comments about primary care was about administration or administrative staff. Of the comments that referred to administration over half were negative – citing difficulties such as booking GP appointments and problems with prescriptions while positive comments tended to focus on helpful administrative and reception staff.