Discovery Interview Hints and Tips: The Power of Stories

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Medical Conditions and Contexts of Care:
Improvement Challenges:
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Use of the Discovery Interview as a new methodology commenced in 2001, piloted by Coronary Heart Disease Collaborative, which transferred to the NHS Improvement’s Heart Improvement Programme in April 2005.

Summary

This document takes readers through The Discovery Interview Technique, a methodology developed in 2000 by the Coronary Heart Disease Collaborative. It has become widely used in the National Health Service (UK) as a service improvement tool and patient involvement mechanism. The Discovery Interview technique provides a new way to explore the impact of illness on patients’ and carers everyday lives during each stage of their journey through the healthcare system.