Improvement Leaders’ Guide – Improvement Knowledge and Skills – General Improvement Skills

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Medical Conditions and Contexts of Care:
Improvement Challenges:
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This is the first of a set of fifteen guides produced by the NHS Institute of Innovation and Improvement covering 3 themes: General Improvement Skills, Process and Systems Thinking and Personal and Organisational Development.
The Guides provide practical advice for use by anyone who wants to include service improvement in their work and are applicable to all areas of health care relating to service improvement.

Summary

This Improvement Leaders’ Guide describes different types of knowledge and skills that will help in making improvements for patients and provides guidance in developing relevant improvement knowledge and skills.