Our advice for clinicians on the coronavirus is here.
If you are a member of the public looking for information and advice about coronavirus (COVID-19), including information about the COVID-19 vaccine, go to the NHS website. You can also find guidance and support on the GOV.UK website.
The Observation Tool was developed to demonstrate the power of observation. It helps staff to realise that taking a step back and looking at their service with fresh eyes can be an effective way of understanding how they can improve the care that they deliver. The pack contains a short exercise that can be used with groups to help them experience the different perspective that observation can bring.