The Model Hospital and Model Health System

The Model Hospital is an NHS digital information service designed to help the NHS improve productivity, quality and efficiency.

This free digital tool from NHS Improvement and NHS England enables health systems and trusts to compare their productivity and quality, and identify opportunities to improve. It’s currently available to all NHS commissioners and providers.

Access the Model Hospital and the new Model Health System

How it works

The Model Hospital can be used by anyone in the NHS from board to ward. You can explore and compare productivity, quality and responsiveness data to easily identify opportunities to improve.

We also provide relevant data for Model Ambulance, Model Mental and Model Community Health Services, and have recently created the Model Health System which provides operational and system-level data across your local STP or ICS area.

You can use the Model Hospital to dive deeper into your data and compare with peers to understand what good looks like and identify areas for improvement.

Login at www.model.nhs.uk

Access policy

You are eligible for access if you are a member of NHS staff working for a provider trust or an NHS commissioning organisation, including commissioning support units. You’ll be able to view your own organisation’s data, high level national benchmarking data, plus switch to view any other provider within your STP or ICS footprint. Staff from the Department of Health and Social Care and its agencies and other arms-length bodies can also gain access. By exception, time-limited access may be granted to other types of user, with the consent of a provider or of NHS England and NHS Improvement. Full terms of use are available within the tool and on request.

Contact us

We’re continuously developing and improving the Model Hospital, regularly adding new or refreshed metrics across every area of your organisation.

We want to make our tool as helpful and effective as possible for you. Please contact the team at help@model.nhs.uk with your questions and feedback.

Further information

More help with registering an account and using the Model Hospital is available on our support site.

You can also follow us on Twitter for regular updates and details on forthcoming webinars.

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