Since the launch of the Care Maker programme in 2012, NHS England has recruited hundreds of Care Makers from all over England. We are enthusiastic about expanding this network of care champions and encourage anyone interested in the programme to contact for more information.

Care Maker recruitment is open. If you would like to apply to become a Care Maker please download and complete the following forms. Please send completed applications to

Getting the most out of the role

Step 1 – Read

Take some time to read the information on the Care Maker web pages. This should inspire you to think about what activities you could do in your trust/university. Make sure you read the blog section, which highlights some of the things other Care Makers have been doing.

Step 2 – Gain support

It is important that your trust, university or organisation supports your new role. We would encourage you to speak to your line manager/tutor and explain what the role means and how you hope to make a difference now that you are a champion for Leading Change, Adding Value and for the 6Cs.

Step 3 – Introduce yourself

Make contact with your Care Maker regional coordinator. Your regional coordinator will be able to help you by answering any questions you may have about the role. Also take the opportunity to introduce yourself to your regional nurse lead, your regional coordinator will be able to tell you who this is. View contact details for regional coordinators.

Step 4 – Plan

Plan your Care Maker activities. Think about what might work best at your trust/university and ensure that you get the resources/support that you need to achieve them.

Step 5 – Social media

Be creative; use social media such as Twitter and Facebook to promote Leading Change, Adding Value and the 6Cs to inspire others to provide the best care. You may decide to set up your own blog, write articles on experiences and particular topics, run a twitter chat or think about sending a case study into the Leading Change, Adding Value team about how you have identified and addressed unwarranted variation in practice.

Step 6 – Volunteer at events

Volunteer at events – visit universities, trusts, hospitals and other venues spreading the word about the Care Makers, Leading Change, Adding Value and the 6Cs. You may decide to take this further and run an event yourself such as an awareness conference, pledge session, or knowledge share on a particular subject.

Step 7 – Raise concerns

If you see something that concerns you then speak up and raise your concerns.

Step 8 – Support local care plans

As part of your role as Care Maker we would like you to help support other NHS local care plans in the delivery of strategic care initiatives such as dementia care and flu vaccinations. Take time to find out more, sign up and help support these areas.

Step 9 – Download resources

Download some of the useful tools and resources and use these to promote Care Makers, Leading Change, Adding Value and the 6Cs in your department, ward, trust or university.

Step 10 – Take time to think

Don’t be afraid to use your initiative, there is no specific job description for the Care Maker role as the network is so diverse and Care Makers come from many professions. But what you can do is think about the impact on patient care with the decisions you make in your daily roles.

The great thing about being a Care Maker is seeing things a bit differently, take a step back, think about Leading Change, Adding Value and the 6Cs and align these with actions relevant to your role and responsibilities.

You may have an idea to change a process within your department which could improve patient and staff experiences, improve outcomes and make better use of resources, being a Care Maker should help you with implementing this change. NHS England are putting together a suite of resources for nursing, midwifery and care staff to help them with implementing Leading Change, Adding Value, if you have an idea that could help to identify and reduce unwarranted variation in your workplace please get in contact:

Ask questions

We wish you success in your role, don’t forget if you have any questions there are a number of places you can get answers, these include posting your question on the Care Makers Facebook page or Twitter, speaking to your regional coordinator or emailing the Care Maker central team at