This handbook has been completed by Annesha Archyangelio as part of NHS Improvement’s Nurse Fellow programme. The author has been supported by colleagues in the Nursing Directorate as well as:

• Ruth May, Chief Nursing Officer for England
• Hilary Garratt, Deputy Chief Nursing Officer for England
• Dr Jacqueline McKenna MBE, Former Director of Nursing, NHS Improvement Paul Reeves, Head of Nursing for Education and New Roles, NHS Improvement
• Dr Liz Westcott, Department Head, Nursing, Oxford Brookes University
• Dr Judith Enterkin, Associate Professor – Leadership, London South Bank University
• Dr Natasha Phillips RN, Chief Nursing Informatics Officer, University College London Hospitals NHS Foundation Trust
• Dame Eileen Sills DBE, Chief Nurse and Director of Patient Experience and Infection Control, Guy’s and St Thomas’ NHS Foundation Trust
• Flo Panel-Coates, Chief Nurse, University College London Hospitals NHS Foundation Trust
• Rosemary Chable, Deputy Chief Nurse, University Hospital Southampton NHS Foundation Trust
• Sue Tranka, Chief Nurse, Ashford and St Peter’s Hospitals NHS Foundation Trust
• Antonio Lynch, Director of Nursing/Deputy Chief Nurse, Guy’s and St Thomas’ NHS Foundation Trust
• Jane Robinson, Clinical Improvement Project Lead, NHS Improvement
• Francis Michael Fernando, Matron, Croydon Health Services NHS Trust
• Hilary Frayne, Head of Nursing, Croydon Health Services NHS Trust
• Josephine Johnson, Senior Manager, Personalised Care Policy, NHS England and NHS Improvement
• Mohita Mungur, Matron, Epsom and St Helier University Hospitals NHS Trust
• Helen Lawes, Matron, Dorset HealthCare University NHS Foundation Trust
• Matrons from: The Queen Elizabeth Hospital King’s Lynn NHS Foundation Trust, University College London Hospitals NHS Foundation Trust, Norfolk and Norwich University Hospitals NHS Foundation Trust, Milton Keynes University Hospital NHS Foundation Trust, University Hospital Southampton NHS Foundation Trust, Ashford and St Peter’s Hospitals NHS Foundation Trust, St. George’s University Hospitals NHS Foundation Trust, Guy’s and St Thomas’ NHS Foundation Trust, and West Hertfordshire Hospitals NHS Trust.
• Other Organisations: NHS Wales/Welsh Government, Aneurin Bevan University Health Board, Wales, The Queen’s Nursing Institute, Royal College of Nursing, NHS Leadership Academy, Health Education England, Oxford Brookes University, Public Health England, The King’s Fund, NHS Improvement and NHS England.