Contact NHS England – Midlands
Contact us via email
Members of the public, patients and their representatives should contact our Customer Contact Centre.
If you have a complaint about pharmacy, optometry, dental or GP services please contact your local Integrated Care Board.
Primary care providers should email the addresses below:
West Midlands
nhsbsolicb.optometrycontractswm@nhs.net
nhsbsolicb.dental-westmidlands@nhs.net
nhsbsolicb.pharmacy-westmidlands2@nhs.net
East Midlands
england.eastmidsoptometry@nhs.net
england.eastmidspharmacy@nhs.net
How to contact NHS England
Our contact centre is available 9am to 5pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.
Members of the public, patients, and their representatives can contact our customer contact centre.
You can contact us by:
- Webchat: look for the chat icon on this page
- Phone 0300 311 22 33
- Relay UK for people who are hearing or speech impaired: dial 18001 followed by 0300 311 22 33. More information is available on the Relay UK website.
- British Sign Language (BSL) users can contact us via BSL video interpreter Monday to Friday from 9am to 4.30pm.
- Email england.contactus@nhs.net
- Writing to NHS England, PO Box 16738, Redditch, B97 9PT
Office details
We have a number of offices across the NHS Midlands region. You can find details of how you can get in touch below – address to NHS England :
Seaton House
London Road
City Link
Nottingham
NG2 4LA
Cardinal Square
10 Nottingham Road
Derby
DE1 3QT
County Hall
Leicester Road
Glenfield
Leicestershire
LE3 8RA
23 Stephenson Street
23 Stephenson Street
Birmingham
B2 4BH
Wildwood
Wildwood Drive
Worcester
WR5 2QT
Springfields Health and Wellbeing Centre
Lovett Court
Rugeley
WS15 2QD