The NHS in the Midlands and East area has today (Friday 18 May) revealed that the Norfolk Just One Number service from Cambridgeshire Community Services NHS Trust is one of 10 it has chosen as a regional champion in a prestigious competition to mark the NHS’s 70th birthday.
Norfolk Just One Number was nominated by Chloe Smith MP and Sir Henry Bellingham MP. This innovative single point of access and care co-ordination hub is enabling thousands of families and professionals across Norfolk to speedily access consistent and evidence based services from the right health care professional within the county’s healthy child programme service from their first contact.
Clinical and administrative response times within the Healthy Child Programme services have improved and the introduction of text based messaging services are providing alternative channels for young people and parents to seek advice.
Innovative plans for digital and app based improvements will help the programme achieve its aspiration for every child in Norfolk to have the best start in life.
Sian Larrington, Head of Children & Young People’s Services, Cambridgeshire Community Services NHS Trust said: “I am absolutely delighted that the Norfolk Just One Number team has been shortlisted as a national finalist for the Person-Centred Care Champion Award.
“The team has worked incredibly hard to ensure children, young people and families across Norfolk are able to easily access high quality advice, information and community health services. This recognition reflects their commitment to achieving the best outcomes for Norfolk families. We’re over the moon!”
Norfolk Just One Number is representing the Midlands and East region of England as they vie with other regional winners from across England for a national award to be presented at a special ceremony in the Palace of Westminster in July.
The NHS70 Parliamentary Awards, sponsored by IBM and Teva, recognise the massive contribution made by the individuals who work in and alongside the NHS.
Launched in February, it asked the region’s MPs to find and nominate those individuals or teams they thought have made the biggest improvements to health services in their constituencies across 10 categories.
From almost 160 entries, senior experts have chosen 10 outstanding nominations, which exemplify the best of what the NHS and its partners do day in, day out.
The champions are:
- The Excellence in Cancer Care Award: Inspire Health Team – Sarah Minns & Jyoti Shah
- The Excellence in Mental Health Care Award, sponsored by Wesleyan: Diabetes and Mental Health Team
- The Excellence in Urgent and Emergency Care Award: Heartlands Elderly Care, Trauma and Ongoing Recovery project (HECTOR)
- The Care and Compassion Award: Butterfly volunteers
- The Excellence in Primary Care Award: Medical School, University of Nottingham
- The Person-Centred Care Champion Award: Norfolk Just One Number initiative for children, young people and families
- The Future NHS Award, sponsored by Health HR UK: Renal telemedicine team
- The Healthier Communities Award: Alex Cotton and the ‘It Takes Balls to Talk’ Team
- The Patient and Public Involvement Award: My WiSH Charity
- The Lifetime Achievement Award: Professor Barbara Wilson
All of the champions will now be invited to the national awards ceremony, which will be held on 4 July 2018, the day before the NHS’s 70th birthday. The ceremony will be hosted by Dr Sara Kayat, NHS GP & TV Doctor best known for This Morning, Celebrity Island with Bear Grylls and GPs: Behind Closed Doors.
NHS England Midlands and East (East) Associate Medical Director, Leoni Prasad said: “Picking champions from the dozens of high quality nominations we received from local MPs was incredibly difficult, so all of those going forward to the national ceremony should be extremely proud of their achievement.”
The regional champions will now go forward to a final stage of judging by a panel including the leaders of Royal Colleges, the Unison trade union, and the Patients Association – collectively representing millions of health and care workers and patients.
Leoni added: “I’m sure everyone will be rooting for our regional champions when the national winners are decided, and I’m confident that as a team they’ll be bringing a number of awards back with them from Westminster in July.”