Encompass (Whitstable, Faversham and Canterbury)

The vanguard and the people it serves

The new model of care being developed by Encompass, a multispecialty community provider vanguard, will ensure health and social care works together. The model provides patient care designed to meet local people’s needs and ensure patients receive more services close to their homes, rather than having to travel to hospital.

The 16 GP practices that make up Encompass are working in partnership with all sections of the health and care system to develop and deliver new models of care, as set out in the NHS Five Year Forward View and supported by the national expertise offered through the new care models programme.

The vanguard also includes:

  • NHS Canterbury and Coastal Clinical Commissioning Group
  • Kent County Council
  • Pilgrims Hospices
  • local NHS trusts
  • mental health services
  • public health
  • voluntary and community services

The organisations jointly serve a population of approximately 170,000 people across Whitstable, Faversham, Canterbury, Ash and Sandwich.

What is changing?

Primary and community care services will be expanded with the aim of reducing the number of admissions to hospital and the length of a patient’s stay in hospital.

The Encompass vanguard will create a more cost-efficient and clinically effective service by treating patients closer to home using specialist GPs, health professionals such as occupational and physical therapists, and community-based consultants, who will coordinate and simplify services.

There will also be greater use of information technology. Telecare and telemedicine systems – which use a network of remote sensors and systems to monitor patients – will enable people to maintain their independence through self-care and self- management. The use of shared single electronic patient records will support integrated care as any number of health care professionals involved in an individual’s care can access their complete and up-to-date information.

Four health and social care ‘hubs’ will also be created. These will provide a central point for health and social care covering some nursing home and hospital in-patient services.

Additionally, a focus on preventing ill-health will ensure that the whole health and social care system works seamlessly to support people to stay well when they can, and work together to provide quality treatment where necessary.

A federation of GPs will work in partnership with everyone involved in health and social care across the local area, including the voluntary sector and patient groups.

Key benefits

  • Reduced number of hospital admissions by providing more care in the community
  • Improved health of local people by helping them stay healthy.

Contact Encompass

Website: www.encompass-mcp.co.uk
Email: info@encompass-mcp.co.uk
Twitter: @encompassmcp