For many years the NHS has talked about the need to shift towards a more personalised approach to health and care. A one-size-fits-all health and care system simply cannot meet the increasing complexity of people’s needs and expectations. As the NHS celebrates its 70th anniversary, the time has come to give people the same choice and control over their mental and physical health that they have come to expect in every other part of their life.
As well as being morally the right thing to do, a growing body of evidence shows that better outcomes and experiences, as well as reduced health inequalities, are possible when people actively shape their care and support.
And as local health and care organisations work together more closely than ever before, they are recognising the power of individuals as the best integrators of their own care.
Six elements make up the comprehensive model of personalised care: