Addtional resources

The additional resources below provide guidance and support to drive continuous improvement in urgent and emergency care services.

Delivery plan for recovering urgent and emergency care (UEC) services

To support recovery, the UEC plan sets out a number of ambitions, including:

  • Patients being seen more quickly in emergency departments: with the ambition to improve to 76% of patients being admitted, transferred or discharged within four hours by March 2024, with further improvement in 2024/25.
  • Ambulances getting to patients quicker: with improved ambulance response times for Category 2 incidents to 30 minutes on average over 2023/24, with further improvement in 2024/25 towards pre-pandemic levels.

Read and download: Delivery plan for recovering urgent and emergency care services

Data

Demand and capacity

Discharge

Getting it Right First Time (GIRFT)

  • Getting it Right First Time Academy of resources: Getting it Right First Time Academy of resources provide useful clinical resources including best practice pathways, case studies, and guidance documents for surgical and medical specialties as well as cross-cutting workstreams such as clinical coding and litigation.
  • GIRFT Summary Emergency Department Indicator Table (SEDIT): the Summary Emergency Department Indicator Table (SEDIT) is an easy-to-use, online depository of emergency medicine data, including novel metrics, that is updated monthly and is available to all NHS colleagues.
  • Online improvement tool helps ease pressure in emergency departments (ED): An online improvement tool from the GIRFT and UEC teams is helps to enhance capacity in hospital emergency departments and admissions wards. Alternatives to ED (A-tED) uses a simple scoring system to rate and compare accessibility to services patients use as an alternative to attending their ED. A sister tool – Alternatives to Admission (A-tA) can also be utilised.

Same day emergency care (SDEC)

Winter Improvement Collaborative

Workforce

Other: