The Kate Granger Awards for Compassionate Care are named after Dr Kate Granger, who sadly passed away in 2016. Kate worked tirelessly to raise awareness around compassion in the NHS through her #hellomynameis social media campaign. The 2018 awards were presented at Health and Care Innovation Expo 2018, Manchester Central on 5 and 6 September. Find out about the 2018 finalists.
It was while undergoing treatment for cancer that Dr Granger started writing about seeing the NHS “through the eyes of a patient”. She launched #hellomynameis campaign to talk about some of her intensely moving experiences.
The campaign reminds health care professionals of the importance of introducing themselves to patients and how a relatively ‘little thing’ can positively affect a patient’s experience of the treatment and care they receive. Kate’s campaign is now supported by UK healthcare organisations and many across the World.
Two finalists in each category were chosen by a judging panel that included Kate’s close friend and colleague Dr Natalie Silvey and Kate’s husband, Chris Pointon.
What were the judges looking for?
Judges were looking for an individual, team or organisation that has made a fantastic difference to patient care and in particular for:
- an ambitious and innovative way of delivering patient care
- high-quality management and leadership
- an approach that can be easily measured and have a real impact
- how the approach has made a difference to patient care
- how it makes a difference in the long term
- how easily it can be replicated in other organisations.