GP Systems of Choice (GPSoC) provides a contractual framework to supply IT systems and services to GP practices and associated organisations in England. GPSoC is split into three sections, or Lots, each providing different IT products and services:
- GP Principal Clinical Systems and Subsidiary Modules (Lot 1);
- Additional GP IT Services (Lot 2);
- Cross Care-Setting Interoperability Services (Lot 3).
The four GP Principal Clinical System Suppliers on Lot 1 are:
- EMIS (who provide ‘EMIS Web’);
- TPP (who provide ‘SystmOne’);
- Microtest (who provide ‘Evolution’);
- INPS (who provide ‘Vision’).
There is further information about GPSoC on the NHS Digital website (formerly the Health and Social Care Information Centre (HSCIC)).
Requirement for GP IT systems to comply with the Standard
Schedule 2.3 of the GPSoC Framework Agreement (from the Framework Agreement relating to the provision of Lot 1 GPSoC Services) states that:
“6.1 The Supplier shall support and implement all Standards, and shall ensure that the GPSoC Services are able to capture all data items, which are relevant to a primary care setting (ISN – Information Standards Notices www.isb.nhs.uk/library/) as published and updated by the Information Standards Board for Health and Social Care www.isb.nhs.uk or any successor board, body or organisation (“Published ISNs”).
6.2 The Supplier shall publish (and shall keep up to date) a statement of compliance with the Published ISNs obligations in paragraph 6.1 in a form agreed by the Authority.”
GP IT system compliance
All four current GPSoC Lot 1 Principal Suppliers have confirmed that their systems are compliant with SCCI1605 Accessible Information (the ‘Accessible Information Standard’ or ‘AIS’). This means that GP Practices using any one of the current GP principal clinical systems (i.e. 99% of GP practices in England with a registered patient list) should be able to implement the Standard using their existing IT system.
EMIS have advised that they have created the alerts and enabled the recording of all of the data items or categories associated with the subsets defined by the Accessible Information Standard. EMIS Web users seeking advice or support should contact the relevant support team.
The GP Practice Toolkit produced by StraightTalkers and Bentham Medical Practice includes guidance on implementation of the Standard in EMIS Web (and SystmOne).
INPS have advised that they have produced an Accessible Information Standard module to assist Vision users in meeting the Standard. This consists of an Alert Popup, Data Entry Template and Reports. To use the module users need to download it from Download Web Files – there is advice available in this video on how to download templates and reports and via on-screen help. INPS have also produced an Accessible Information Standard user guide. Vision users seeking advice or support should submit a request.
Microtest have advised that Open Evolution has been updated to enable practices to record and identify where a patient has specific accessibility needs, so that appropriate support can be provided. There is also a new Encounter screen called ‘AIS Patients with Disability or Sensory Loss’. Further information is available on the Microtest website. Evolution users seeking advice or support should contact the Helpdesk.
TPP have advised that SystmOne users are able to utilise and configure functionality within SystmOne in order to ensure they meet the requirements of the Standard, for example Alert Indicators, Protocols and Data Entry Templates. SystmOne users seeking advice or support should follow their local helpdesk procedure.
The GP Practice Toolkit produced by StraightTalkers and Bentham Medical Practice includes guidance on implementation of the Standard in SystmOne (and EMIS Web).
GP2GP enables patients’ electronic health records to be transferred directly and securely between GP practices, for example when a patient registers at a new practice.
As long as the ‘sending’ practice has recorded the patient’s accessible information and / or communication support needs using the READ v2 or CTV3 codes associated with one of the four subsets of the Standard, this data should be transferred along with other information to the ‘receiving’ GP Practice via GP2GP. There is further information about GP2GP on the NHS Digital website (formerly the Health and Social Care Information Centre (HSCIC)).
Summary Care Records and the NHS E-Referral Service
Advice about the Accessible Information Standard and the NHS E-Referral Service is available in ‘Notes on the NHS E-Referral Service’.
Advice about the Accessible Information Standard and Summary Care Records will be available shortly from the ‘resources’ section of the NHS England website.
Further advice and resolution of issues
In the first instance, users should contact their system supplier to seek advice or support with any difficulties they experience:
- EMIS Web users should contact the relevant support team;
- Evolution users should contact the Helpdesk;
- Vision users should submit a request;
- SystmOne users should follow their local helpdesk procedure.
Any issues which remain unresolved or require escalation should follow the relevant GPSoC Supplier / NHS Digital escalation process, as outlined on the NHS Digital website (formerly the Health and Social Care Information Centre (HSCIC)).