Fundamental concepts

The Demand and Capacity Programme has produced a range of resources that teams can use locally. They can be used in training to explain the core principles of demand and capacity modelling. We hope they are helpful.

Case for change animation

This animation explores why demand and capacity modelling is an important tool for many people involved in providing services to patients.

How Statistical Process Control can be used in demand and capacity analysis

This video is a walkthrough of how Statistical Process Control can be used in demand and capacity analysis.

How are percentiles used in designing service capacity, and how do we calculate them?

Watch this short animation to find out how percentiles can be used in demand and capacity analysis.

How do you calculate an ideal waiting list size?

This short animation explains the importance of an ideal waiting list size, and how to calculate this.

Online variation game

Does variation in either demand or capacity at different levels of the treatment pathway impact on waiting lists and treatment times? Does providing additional resources at fixed or varying points of the treatment pathway fix the problem? Play the interactive game to find out. For more information, you can access the game and online training on the e-learning for Healthcare website.