This model helps you to understand:
- your outpatient demand, and also the variation in demand, for your specialty
- the current service
- the core capacity you genuinely have available to see patients and the ad hoc/flexible capacity you rely on to deliver the service
The model will provide an estimate of:
- the capacity you need to meet your demand
- the backlog that may need to be cleared to sustainably deliver national, and locally agreed, waiting times standards
To use this tool you will need to have a good understanding of basic demand and capacity theory and terminology.
Outpatients modelling webinar
This video is a walkthrough of the Demand and Capacity Excel model for those working within the Outpatients elective care pathway.