Outpatient capacity and demand tool

This model helps you to understand:

  • your outpatient demand, and also the variation in demand, for your specialty
  • the current service
  • the core capacity you genuinely have available to see patients and the ad hoc/flexible capacity you rely on to deliver the service

The model will provide an estimate of:

  • the capacity you need to meet your demand
  • the backlog that may need to be cleared to sustainably deliver national, and locally agreed, waiting times standards

To use this tool you will need to have a good understanding of basic demand and capacity theory and terminology.

Supporting documents

Outpatients modelling webinar

This video is a walkthrough of the Demand and Capacity Excel model for those working within the Outpatients elective care pathway.