Patient activation licences

Patient activation: at the heart of supported self care

People must be at the centre of a more sustainable health system with services shaped around their needs and preferences. Patient Activation is a core enabler for NHS England’s Supported Self Care programme, and significantly influences the way in which people are supported to manage their long-term conditions. In particular, measuring patient activation using tools such as the Patient Activation Measure (PAM) enables care professionals to tailor their approaches to individual needs to improve their health outcomes, ensure a better experience of care and reduce unplanned care admissions.

In his blog post, Dr Alf Collins, national clinical advisor, talks about NHS England’s Supported Self care programme and how by measuring people’s skills, knowledge and confidence, they can be supported to better manage their long-term conditions. You can read more about NHS England’s vision in our patient activation narrative.

Following NHS England’s application process for PAM licences in April 2016, over 60 sites (in partnership with other organisations) are now using the PAM tool to measure levels of patient activation in their local areas and to tailor interventions to support people to develop their knowledge, skills and confidence to manage their long-term conditions more effectively. These include key NHS change programmes (including new care model vanguards, integrated personal commissioning sites, test beds and integration pioneers), CCGs, local authorities and third sector organisations.

Applications were assessed on how the PAM tool will be used to support people to develop their knowledge, skills and confidence to manage their long-term conditions more effectively. You can read more about NHS England’s vision in our patient activation narrative.

Further details about these organisations and how they are using the PAM licences is available below.

Empowering people and communities to take a more active role in their own health and wellbeing is central to the changes that the new care models programme is making to the way services are delivered across our health and care system. Fifteen of these vanguards are based within integrated primary and acute care systems (PACS – new models of care that join up GP, hospital, community and mental health services) and multi-specialty community providers (MCPs – for moving specialist care out of hospitals into the community). These 15 sites were allocated licences from March 2017 as they use the PAM as one of their nine key actions to identify people with long-term conditions who need more support to manage their health and wellbeing. The 15 vanguards are:

NHS England is also working with some other sites to further develop their patient activation proposals.

PACS

 MCPs

For more information about Patient Activation in NHS England’s Supported Self Care programme, please see the Frequently Asked Questions.

Available case studies:

If you have any queries about Patient Activation, please email england.patientactivation@nhs.net.