Health and high quality care for all, now and for future generations
Learning from incidents and investigations
Root Cause Analysis (RCA) investigation – Every day a million people are treated safely and successfully in the NHS. However, when incidents do happen, it is important that lessons are learned to prevent the same incident occurring elsewhere. RCA is a well-recognised way of doing this. Investigations identify how and why patient safety incidents happen. Analysis is used to identify areas for change and to develop recommendations which deliver safer care for our patients.