Commissioning for a better patient experience

In May 2014 NHS England and Macmillan ran a joint event on ‘Commissioning for a Better Patient Experience’ with commissioners, patient leaders and providers.

Key themes that emerged from the event were:

  • support for using relevant data
  • a toolkit to support improvement
  • signposting to effective approaches to assessing and improving the experience of care by vulnerable groups of patients.

Find out more about next steps.