Case studies

Please find below a selection of case studies that you may find of use.  For further information or advice, please contact england.gpaccess@nhs.net.

High Impact Action Case Study Title ID
1.1 Street Lane Practice patient online service 157
1.2 The ‘frontline team’, AT Medics practices, London 136
1.2 West Wakefield reception care navigation 145
2.1 Topic Sheet 2.1 – Phone consultations 183
2.2 Online consultations at Docklands Medical Centre 163
2.4 Group consultations for diabetes in Slough 153
3 Topic Sheet 3 – Reducing DNAs 184
4.3 Physio First, West Wakefield 104
4.5 Clinical ‘buddies’, AT Medics practices, London 137
4.5 Medical assistants processing letters, Brighton and Hove GP Access Fund 168
4.5 Clerical staff processing letters, Wincanton Health Centre 182
4.6 Practice based paramedics, S Kent Coast 138
5.1 Redesigning care, The Robert Darbishire Practice, Manchester 177
5.2 Proactive medication reviews, The Robert Darbishire Practice 148
5.2 Script collection register, Bristol 179
5.2 Improving repeat prescribing, W Cheshire 181
5.3 Reoganised rooms, Sheffield 180
6.1 Topic Sheet 6.1 – resilience 185
6.2 Topic Sheet 6.2 – computer confidence 186
6.3 Topic Sheet 6.3 – touch typing and speed reading 187
7.1 South Cheshire & Vale Royal GPAF 151
7.3 Extended pharmacy services in Devon 154
7.3 GP records in community pharmacies, Brighton & Hove 155
7.3 Morecambe minor ailments service (GP Access Fund) 159
8.1 Shropshire community and care coordinators 70
8.1 Cornwall Pathfinders project 166
8.1 Practice Health Champions, Robin Lane Medical Centre, Leeds 170
8.1 Primary Care Navigators for dementia, Oxford Terrace and Rawling Road Medical Group, Gateshead 172
8.2 Rotherham social prescribing service 68
9 Practice health champions, Oxford Terrace and Rawling Road Medical Group, Gateshead 169