Learning for patients and the public (non-accredited courses)

NHS England Patient and Public Voice (PPV) Partners’ Induction Webinars

Who is it for? New NHS England Patient and Public Voice Partners sitting on NHS England boards and advisory groups (specifically PPV Partners acting in an individual capacity rather than those representing charities and other groups). The webinar reviews some of the content of the PPV Partners’ Welcome Pack; and includes:

  • An overview of NHS England and the role of PPV Partners
  • Signposting to potential further development opportunities

Type of learning: An online meeting – webinar

Duration of course: 1 hour

Course dates:

  • Monday 13 November 2017 at 10.30am
  • Tuesday 5 December 2017 at 10.30am
  • Tuesday 23 January 2018 at 10.30am

How to apply: For further information and to register for a session, please contact Thomas Chalk, Public Engagement Account Manager t.chalk@nhs.net  PPV Partners’ policy area mentors are welcome to attend the webinar too.

 

Equality, diversity and human rights

Course description: This course provides the broad based-knowledge of Equality and Diversity needed by new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups.

If learners already have a good understanding of Equality and Diversity they can take the Equality & Diversity Pre-Assessment, which is available as a separate course. If learners score more than 70% this suggests that there will be no need for them to work through the whole course. Learners may however still find it useful to complete the package in order to update their knowledge.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course. 

Type of learning: e-learning course

Duration: 30 mins:

How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

Information governance

Course description: This session aims to provide an introduction to information governance including the principles of confidentiality, data protection and freedom of information requests.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course.

Type of learning: e-learning course

Duration: 30 mins

How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

Safeguarding level 1

Course description: To live a life free from abuse and harm is a basic human right. This course develops an understanding of safeguarding and the role of all people working and volunteering within the health environment in identifying, working with and protecting vulnerable adults.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course.

Type of learning: e-learning course

Duration: 30 mins

How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

Carers

Course description: The carers course is designed as an introduction to the subject and is split into three modules:

  • Carer perspective – This module looks at what it means to be a carer, the difference between family carers and paid carers, how many people in the UK are carers and the impact caring has on them.
  • Legal and policy perspective – This module considers why carers should be involved in commissioning decisions and covers the related legislation.
  • Carer involvement and participation -This module looks at evidence of good practice, roles and responsibilities and different types of carer organisations.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course.

Type of learning: e-learning course

Duration: 30 mins

How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

Health inequalities

Course description:The health inequalities course is designed as an introduction to the subject and is split into three modules:

  • Understanding health inequalities
    This module looks at the definition and history of health inequalities as well as public health and wider issues and different types of health inequalities.
  • Why are health inequalities important?
    This module looks at how health inequalities are presented in the media, legal duties under the Health and Social Care Act, how health inequalities are monitored and the costs of not acting on health inequalities.
  • Reducing health inequalities
    This module looks at removing barriers and promoting equality, engagement with disproportionately affected groups and understanding ‘communities of interest’.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers

Learners will be expected to complete evaluation feedback after working through the course.

Type of learning: e-learning course
Duration: 30 mins
How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

The commissioning cycle

Course description: The commissioning cycle course is designed as an introduction to the subject. The course looks at commissioning roles, the commissioning cycle, the ladder of engagement and guidance on consultation. By the end of the course you will:

  • Understand who commissions what in health and social care.
  • Have considered how patient and public participation happens and how patients can be involved.
  • Have explored why people should be involved in the commissioning cycle.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course

Type of learning: e-learning course
Duration: 30 mins
How to apply:To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net

 

Getting to grips with data and information in the NHS

Course description:This online learning module about data and information is for people already doing or thinking of taking up Patient and Public Voice (PPV) roles. It will help learners in the following ways:

  • To become familiar with information governance and its role in the appropriate use of information and data from engagement activities
  • To begin to appreciate the different sorts of information and data available to you, including patient feedback, and how to use it as part of your contribution to a PPV group
  • To recognise how the different types of data are collected and presented, and how this can support PPV partners in their roles and inform their work
  • To explore how to question and clarify information and how it is presented appropriately, to work towards information being accessible and usefulto PPV partners.

The course has three modules:

1. Introducing information governance
This section covers what information governance is and the steps the NHS take to protect patient and other information.
2. Exploring different types of data
This section explores the sorts of information and data PPV partners might come across and how and when it might be useful
3. Information, data and you
This section will look at the PPV role and its relationship with information and data in the NHS. It includes a range of scenarios relating to information and data and the PPV role, designed to help learners consider realistic situations and think the action they would take.

Who is it for? This course is aimed at new and existing Patient and Public Voice Partners who are sitting on NHS England boards and advisory groups and NHS England employees who work with partners/volunteers.

Learners will be expected to complete evaluation feedback after working through the course

Type of learning: e-learning course

Duration: 30 mins

How to apply: To register, please contact the Business Support Team for NHS England Patient and Public Participation on england.ppve-learning@nhs.net