Where someone is part of IPC or has a personal health budget, they will:
- be able to access information and advice that is clear and timely and meets their individual information needs and preferences
- experience a coordinated approach that is transparent and empowering
- have access to a range of peer support options and community based resources to help build knowledge, skills and confidence to manage their health and wellbeing
- be valued as an active participant in conversations and decisions about their health and wellbeing
- be central in developing their personalised care and support plan and agree who is involved
- be able to agree the health and wellbeing outcomes* they want to achieve, in dialogue with the relevant health, education and social care professionals.
If this leads to a personal budget, integrated personal budget or personal health budget, a person will:
- get an upfront indication of how much money they have available for healthcare and support
- have enough money in the budget to meet the health and wellbeing needs and outcomes* agreed in the personalised care and support plan
- have the option to manage the money as a direct payment, a notional budget, a third party budget or a mix of these approaches
- be able to use the money to meet their outcomes in ways and at times that make sense to them, as agreed in their personalised care and support plan.
* and learning outcomes for children and young people with education, health and care plans.
Where someone has a personal health budget, they should experience all the key features listed above, not just those specifically listed under the personal budget section.