Our advice for clinicians on the coronavirus is here.
If you are a member of the public looking for information and advice about coronavirus (COVID-19), including information about the COVID-19 vaccine, go to the NHS website. You can also find guidance and support on the GOV.UK website.
Link

Improving access: Urgent care triage team in Plymouth"
NHS England is not responsible for content on external websites.
Summary
An Urgent Care Team was introduced to help the medical group cope with the number of GP vacancies and therefore limited GP appointments available. An effective triage system was set up, made up of medical professionals, directing routine patients through the usual and appropriate channels to make an appointment, and promoting self care and accessing community services.