Improving access: Physio First in West Wakefield

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A case study looking at Improving Access with Physio First.

Region: North

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Summary

Experience shows that 70% of presentations can be fully dealt with in a single 15 minute appointment. This has reduced pressure on GP appointments and provided better care for patients, with a significant reduction in the wait for expert advice. Patient satisfaction has been very high, with 100% rating their experience as ‘good’ or ‘very good’.