Improving Access with physiotherapy

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A case study looking at broadening the workforce and using direct access to physiotherapy as an alternative to seeing a GP.

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Summary

A musculoskeletal (MSK) practitioner (senior physiotherapist), based in a practice, supplies brief interventions of assessment, advice and exercise. A pilot, focusing on GP workload and therapy, looked at whether the role of the physiotherapist could help reduce the pressure on GP appointments and release time. Alongside this self-referral option which is face to face, patients can self-refer themselves for assessment and advice to a physiotherapy telephone service.