Our new operating model: supporting you to deliver high quality care for patients

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In this document, we describe how we will support ICBs and providers to deliver what the NHS is being asked to do through the Mandate from government and the 2025/26 priorities and operational planning guidance. It sets out how we will work with you to deliver these priorities, while living within the resources available and continuing to lay the foundations for future reforms the 10 Year Health Plan will set out. It also describes what practical tools and guidance documents you can expect from NHS England and when.

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Accessible content. Published 30 January 2025.