Patient Activation Measures: Blackpool case study

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The Extensive Care Service is part of the Fylde coast Vanguard and is designed for frail elderly patients with two or more long-term conditions who are at high-risk of an emergency admission.

The service has recently begun to introduce the use of the Patient Activation Measure (PAM) in order to understand the level of activation their patients present with and to inform the way in which they engage with patients. This understanding helps the service adapt their interventions so they are appropriate to the patient’s current level of confidence, knowledge, and skills.

This document was co-produced with the Health Foundation and University of Leicester to give an overview of how Patient Activation Measures (PAM) have been used.